InComm

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

As a Fraud Representative on our Fraud Transaction Monitoring Team, you will review potential fraudulent accounts for the prevention and detection of possible Transaction Fraud and will take appropriate action based on transaction characteristics. Experience is gained through training, following established procedures and guidelines and research utilizing multiple systems and tools. The Fraud Representative will be responsible for moderately complex research and analysis of account activity to assess levels of risk and fraud type. Take appropriate action to verify legitimate usage. Provide review and analysis of risky or exception conditions. Is responsible for developing and maintaining strategies to detect fraud internal & external (in the field supporting current events/investigations). Responsible for identifying fraud trends and opportunities for improvement, perform data mining and analysis to develop and improve fraud strategies, and measure and control existing strategies. Needs to build adequate controls and process disciplines to mitigate losses while focusing on improving customer experience and managing operational cost.

Responsibilities

• Monitor transactions for signs of fraud, analyzing suspicious activity, and working closely with senior analysts and the InComm Fraud and Risk Group
• Utilize various fraud detection tools to monitor transactions for signs of fraud, distinguishing and evaluating patterns of suspicious activity to mitigate financial losses.
• Present thorough write-ups of suspicious activities to senior analysts and compliance teams to be thoroughly reviewed
• Monitor and follow fraud procedure from alerts that derive from our fraud rules
• Process requests to assist in fraud functions
• Respond in a timely manner to escalated internal and/or external requests
• Ability to analyze and make decisive decisions
• Ability to work in a fast-paced environment

Qualifications

• 1 year in Financial Fraud & Risk is preferred
• Good PC skills using MS Office including Word, Excel, Outlook (demonstrated proficiency)
• Ability to work within a team (team player)
• Ability to read and understand network regulations
• Excellent attention to detail
• Self-starter with the ability to work on multiple task (multi-task, prioritize tasks and work under pressure) with minimal direct supervision
• Ability to communicate orally and in writing, ideas, concepts, recommendations, and complex information clearly and concisely in a timely manner, at a level consistent with the audience
• Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovation, creativity, good judgment and strategic thinking
• Excellent organization, oral and written communication skills

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

• This position is eligible for the Employee Referral Bonus Program - Tier I

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