Primary Location

Czech Republic-Jihomoravsky kraj-Brno

Organization

Country Shared Service Centre

Schedule

Full-time

Travel Required

No

Job Posting

Apr 4, 2018, 2:42:12 PM

Description

Team leader for HR Admin team in Shared Services Center

In Shared Service Centre in Brno we support our colleagues worldwide by providing them with world-class accounting, finance, VAT and HR processes.

Apply for a Team Leader position and you'll become a vital part of our company. Fueled by your passion and dedication you will be responsible for the service and performance of a HR Administrators team supporting EMEA countries.

Your main focus will be:

  • Manage, motivate and develop subordinates to ensure the team meets its objectives

  • Monitor and evaluate the performance and motivation within the team to be able to drive changes and improvements

  •  Provide guidance, support and assistance to the HR Administrators to ensure that work produced is of the correct quality and timeliness.

  • Co-ordinate staffing issues such as absence and training etc and ensure the development of the team through following of the PLP and associated processes

  • Set up meaningful KPI´s for the team with focus on customer service delivery to be able to measure performance and progress

  • Solicit customer feedback to improve service; responds to requests for service and assistance in a friendly productive manner; meets commitments and professional level of communication

  • Act as an escalation point for all queries addressed to your team.
  • Ensure that the HR Oracle system and any associated databases are maintained on time and accurately.
  • Further develop cross-functional partnership with internal HR SSC Managers and local HR teams.
  • Focus on standardization, automation of the current processes

Your main focus will be:

  • Manage, motivate and develop subordinates to ensure the team meets its objectives

  • Monitor and evaluate the performance and motivation within the team to be able to drive changes and improvements

  •  Provide guidance, support and assistance to the HR Administrators to ensure that work produced is of the correct quality and timeliness.

  • Co-ordinate staffing issues such as absence and training etc and ensure the development of the team through following of the PLP and associated processes

  • Set up meaningful KPI´s for the team with focus on customer service delivery to be able to measure performance and progress

  • Solicit customer feedback to improve service; responds to requests for service and assistance in a friendly productive manner; meets commitments and professional level of communication

  • Act as an escalation point for all queries addressed to your team.
  • Ensure that the HR Oracle system and any associated databases are maintained on time and accurately.
  • Further develop cross-functional partnership with internal HR SSC Managers and local HR teams.
  • Focus on standardization, automation of the current processes

Qualifications

We are looking for someone who has:

  • Previous experience on similar role - managing teams and HR (experience in a shared services environment is an advantage)
  • Excellent organisational skills and time management, ability to prioritise/negotiate with local HR SSC Managers in EMEA countries
  • Solid knowledge of English; knowledge of other European language is welcome (French, Dutch, German, Italian, Spanish)
  • Strong PC skills (Microsoft Office, in particular Word, Excel and PowerPoint, knowledge of Oracle is welcome
  • Professional telephone manner and customer focused interpersonal skills

  • Previous experience with process improvement projects

We are looking for someone who has:

  • Previous experience on similar role - managing teams and HR (experience in a shared services environment is an advantage)
  • Excellent organisational skills and time management, ability to prioritise/negotiate with local HR SSC Managers in EMEA countries
  • Solid knowledge of English; knowledge of other European language is welcome (French, Dutch, German, Italian, Spanish)
  • Strong PC skills (Microsoft Office, in particular Word, Excel and PowerPoint, knowledge of Oracle is welcome
  • Professional telephone manner and customer focused interpersonal skills

  • Previous experience with process improvement projects
Read Full DescriptionHide Full Description
Confirmed 4 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles

One Step Register
Need an account? Sign Up