Company DescriptionJob Description
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Cahokia, United States location (1302 Camp Jackson Rd). As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, providing excellent customer service, and supporting our team members.
- Oversee and manage daily store operations during assigned shifts
- Provide leadership and guidance to team members, fostering a positive work environment
- Interact professionally with customers and employees, ensuring high levels of satisfaction
- Handle cash management and financial transactions accurately
- Answer phone calls and take customer orders efficiently
- Maintain a clean and organized work environment
- Assist with inventory management and stock control
- Implement and uphold company policies and procedures
- Collaborate with the management team to achieve store goals and objectives
- Resolve customer complaints and address employee concerns promptly
- Participate in employee training and development initiatives
- Perform other duties as assigned by upper management
Qualifications
- Proven experience in retail or food service management, preferably in an assistant manager role
- Strong leadership and team management skills
- Excellent customer service orientation with a friendly and approachable demeanor
- Proficiency in math and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Strong communication and interpersonal skills
- Detail-oriented with a focus on accuracy and efficiency
- Proficient in using point-of-sale systems and basic computer applications
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Physical ability to stand for extended periods and lift up to 25 pounds
- High school diploma or equivalent; associate's degree in business or related field preferred
- Positive attitude and ability to maintain composure in high-pressure situations
Additional Information
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