HSBC

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Customer Onboarding Manager.

Principal responsibilities

Responsibilities

• Oversee the CDD process within HCBS borking business, manage the CDD and Enhanced Due Diligence related issues in accordance with relevant CDD procedures.
• Perform comprehensive KYC reviews on new and existing customers in accordance with established policies, procedures and regulatory guidelines.
• Conduct CDD checks, including identity verification, beneficial ownership assessment and risk profiling.
• Support the client facing team for the onboarding of new clients.
• Work with internal stakeholders, such as Trade Advisory, Compliance, and Legal teams, to support business in terms of any KYC related issues and/or ongoing projects.
• Ensure accurate and complete documentation of KYC records, including maintaining customer files and updating relevant system.
• Ensuring that all day-to-day matters required to be completed are performed in a timely and satisfactory manner.
• FATCA, CRS – source and arrange to validate client tax documents when required.
• Support operation manuals update, UAT and ad hoc projects as assigned.

Requirements

• Degree holder with major in Banking and Finance or other related discipline
• Minimum 8 years solid experience in KYC/ CDD/ Customer on-boarding or other AML related in banking/ brokerage sector, with managerial experience in leading a team
• A good team player with strong interpersonal and communication skills
• Good command of English and Cantonese
• Proficiency in Microsoft Office applications
• Great sense of ownership and servicing mindset to ensure efficient and quality deliverables

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.