Client Care Specialist Porsche of Boston

Asbury Automotive Group, Inc.

Education
Qualifications
Benefits

Income Range $45,000-$50,000 Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience. The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales. Make and receive a high volume of inbound/outbound calls Respond to phone inquiries in an efficient professional manner Reply to on-line email leads and requests for sales information within store’s standards Maintain a log of daily activities and completed daily tasks Set appointments as necessary Follow up with customers to confirm appointments Utilize the manufacturer’s prospecting and marketing tools if applicable Maintain a log of customers who visit the dealership Previous experience setting up/running/managing an Automotive BDC is required Previous experience with Internet/Web response centers is a plus Previous CRM experience is a plus Previous experience with Website/SEO/SEM knowledge is a plus Great communication and customer service skills is required Excellent phone presence is required Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must Prior sales, call center, or BDC experience required Ability to speak multiple languages is a plus Must be at least eighteen years of age Must be able to pass pre-employment screens (background and drug test) Company Benefits: Pay and Recognition: Weekly pay Paid holidays & paid time off Paid training Stock Awards(select management and front-line team member’s eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDMANAGER

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Confirmed 20 hours ago. Posted a day ago.

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