Motorola Solutions

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Systems Design & Implementation Engineer is part of the Solutions and Services department. This department is in charge of executing the implementation and post-implementation services according to contractual specifications, market best practices, internal guidelines, efficiently, and with strong customer focus. All services must be delivered in an excellent manner, exceeding customer expectations.

Job Description

Provides post-sales technical expertise during the installation, implementation and maintenance of company products. May be involved in implementing detailed customer installation requirements. Ensures that client’s needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. Defines appropriate platforms and system specifications. Determines core server infrastructure, capacity planning, storage requirements and networking protocols. Develops technical, tactical and strategic plans, systems definition and feasibility determination.

The ideal candidate will comply with the following:

• Radio Frequency Engineering principles
• RFDS principles to include antenna and cable selection, transmit combiners, receive multi-couplers, and lightning protection systems.
• Working technical knowledge of Motorola Solutions portfolio (LMR P25, TETRA, HF and DMR, Fixed Video, Mobile Video, SW 911)
• Knowledge in Telecommunications, Cybersecurity Video, Software and IT environment integrations overall
• Certifications a plus through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar a plus.
• Experience with Motorola ASTRO 25 architecture is a plus.
• Servers and related systems to include: VMware ESXI, Linux, and Microsoft operating systems.
• Construction of remote communication sites to include: site selection, grounding, compound development, tower and shelter requirements.
• Remote access using SSH, SCP, SFTP, RDP
• Knowledge with point-to-point Microwave systems, Microwave RF & Network design, FCC licensing a plus
• Software applications integration, Application Protocol Interfaces (API) concepts, computer operating systems, and the OSI model.
• Networking protocols and devices including OSPF, ISIS, BGP, MPLS, SIP, RTP, SNMP, NAT, routers, switches, and stateful packet firewalls.
• Knowledge of physical layer such as fiber, copper, and microwave.
• Cross-cultural and cross-language working experience in teams comprising people from different countries.
• Comfortability with learning about new products and the service portion related to them.
• Self-motivated, good written and oral communication skills, and strong interpersonal skills
• Works collaboratively and builds relationships with other colleagues, customers, and third party service professionals.

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Basic Requirements

• Engineering Degree (Telecommunications, Electrical, or Electronics).
• 4+ years of experience in the telecommunications field, IT is a plus.
• High degree of fluency in Spanish and English.
• Proactive attitude in customer service, with strong focus on satisfying customers’ needs.
• Availability to travel (25% - 50% approximately)
• Autonomy and Empowerment to take increasing responsibilities.

Travel Requirements

Over 50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.