Recovery/Loan Support Specialist
Share
Top Job
Located in Austin, MN
Salary: 20-25
Recovery/Loan Support Specialist
Austin, MN
FT, Mon-Fri, 8am-5pm
$20-$25/hour DOE
Contract Assignment 6mo-1yr
- Looking to start ASAP once hiring decision is made*
Duties:
- Reviewing open accounts for collection efforts and reports all potential large loss accounts immediately to management
- Making outbound calls
- Identifying issues attributing to account delinquencies and discuss with management
- Provide timely follow-up payment arrangements
- Mail/text correspondence to members to encourage payment of delinquent accounts
- Provide direct support to consumer lending in the areas of title tracking, debt protection claim administration, and miscellaneous support to mortgage processing.
- Other duties as assigned
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years experience in account collections/loan recovery
- Exceptional analytical skills with a strong attention to detail, ability to plan, prioritize and work effectively and efficiently. Must be able to work independently with excellent time management skills.
- Ability to exercise good judgment in analyzing transactions and determining appropriate actions; listen and respond quickly and courteously to member requests; meet and communicate directly with members in a tactful, efficient manner either in person or over the telephone or by correspondence. Must have strong negotiation/customer service skills with the ability to be informative so that members can make informed decisions on correcting their delinquency.
- Competent with computer technology, collection software, and collection tools.
- In depth knowledge of all credit union products and services as well as applicable regulations.
- Displays an ongoing commitment to learning and self-improvement in areas that are job and/or organization-relevant.
Benefits of working with Express:
- No fees for you, ever!
- Immediate benefits!
- Personalized job search!
- Weekly pay!
Express Office: Albert Lea
1410 West Main Street
Albert Lea, MN 56007
Email us
Apply Now
Recovery/Loan Support Specialist
Share
Top Job
Located in Austin, MN
Salary: 20-25
Recovery/Loan Support Specialist
Austin, MN
FT, Mon-Fri, 8am-5pm
$20-$25/hour DOE
Contract Assignment 6mo-1yr
- Looking to start ASAP once hiring decision is made*
Duties:
- Reviewing open accounts for collection efforts and reports all potential large loss accounts immediately to management
- Making outbound calls
- Identifying issues attributing to account delinquencies and discuss with management
- Provide timely follow-up payment arrangements
- Mail/text correspondence to members to encourage payment of delinquent accounts
- Provide direct support to consumer lending in the areas of title tracking, debt protection claim administration, and miscellaneous support to mortgage processing.
- Other duties as assigned
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years experience in account collections/loan recovery
- Exceptional analytical skills with a strong attention to detail, ability to plan, prioritize and work effectively and efficiently. Must be able to work independently with excellent time management skills.
- Ability to exercise good judgment in analyzing transactions and determining appropriate actions; listen and respond quickly and courteously to member requests; meet and communicate directly with members in a tactful, efficient manner either in person or over the telephone or by correspondence. Must have strong negotiation/customer service skills with the ability to be informative so that members can make informed decisions on correcting their delinquency.
- Competent with computer technology, collection software, and collection tools.
- In depth knowledge of all credit union products and services as well as applicable regulations.
- Displays an ongoing commitment to learning and self-improvement in areas that are job and/or organization-relevant.
Benefits of working with Express:
- No fees for you, ever!
- Immediate benefits!
- Personalized job search!
- Weekly pay!
Express Office: Albert Lea
1410 West Main Street
Albert Lea, MN 56007
Email us
Apply Now
Share
Read Full Description