Fort Hays State University

Department

Global Affairs Operations

Job Posting Title

Academic Program Specialist, Global Affairs

Job Description

The Academic Program Specialist plays a key role in supporting the operations of FHSU’s international partnerships and advancing digital systems that sustain global enrollment and collaboration. This role supports academic and administrative coordination for cross-border partnerships while also maintaining the digital tools, workflows, and data processes that connect students, faculty, staff, and partner institutions. The position provides hands-on experience in the use of information systems, data analytics, and workflow automation in a global higher-education setting. By combining strong operational awareness with technology and data fluency, this position ensures GAISS processes are efficient, accurate, and aligned with the university’s global mission. The ideal candidate will have strong organizational, technical, and problem-solving skills with the ability to work collaboratively in a diverse, global environment.

Minimum Qualifications:

• High School Diploma or equivalent with three years of experience in an office or administrative position.
• Experience maintaining or supporting data systems, technology tools, or digital workflows.
• Effective written communication skills.

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related discipline or four years of experience in lieu of degree.
• Experience in higher education or international operations.
• Familiarity with customer relationship management (CRM), enterprise resource planning (ERP), and project management systems.
• Knowledge of data visualization or reporting tools.

Responsibilities:

Partnership Operations and International Enrollment

(external-facing, coordination, and data flow)

• Coordinate with international colleagues and partnership stakeholders across multiple time zones to ensure effective communication and smooth academic and administrative operations.
• Support all aspects of partnership enrollment management and data exchange between FHSU and partner universities.
• Contribute to technology-based solutions that enhance communication, coordination, and data visibility.
• Support the collection, organization, and reporting of data related to international enrollment and partnership operations.
• Maintain data consistency, accuracy, and accessibility to inform planning and decision-making.
• Support logistical coordination for faculty exchanges and other partnership initiatives.
• Maintain clear documentation and operating procedures for partnership and system workflows.

Technology Systems and Workflow Support

(internal-facing, systems, and process optimization)

• Maintain CRM, Smartsheet, Workday, and other platforms used across GAISS.
• Provide guidance and training to GAISS team on the use of digital tools and systems.
• Support troubleshooting, documentation, and the integrity of data flows across systems.
• Collaborate with IT, campus partners, and system leads to align and enhance digital processes.
• Assist in identifying and implementing process improvements and automation opportunities.
• Provide logistical and technical support for events, communications, and operational needs.
• Assist with batch data loads, system integrations, and the maintenance of dashboards and reports.

Professional Development

• Engage in learning opportunities related to data, technology, and global education systems.
• Stay informed about trends and best practices in international education and global operations.
• Contribute to a collaborative, innovative, and service-focused team culture.

Benefits: To review our competitive benefit package, please visit FHSU Benefits.

Salary: $16.23 / hour

Priority Deadline: November 28, 2025. Screening of complete applications will begin immediately following the priority deadline and will continue until the position is filled.

Application Process: To apply for this position, please visit FHSU Careers. Only electronic applications submitted through the webpage will be accepted.

Required Application Documents: Applicants must submit a current resume.

If you have questions regarding this information, please contact:

Haley Williams

Director of Global Affairs

hrwilliams@fhsu.edu

785.628.5818

Community of Hays

FHSU is located in Hays, a vibrant college town of approximately 20,000, located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education, health care, professional services, shopping, culture, and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities, including the comprehensive Center for Health Improvement, Hays Aquatic Park, Smoky Hill Country Club, Hays Municipal Golf Course, and extensive walking, running, and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating, fishing, and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12, public and private schools. With over 60 restaurants, major retail outlets, a low unemployment rate, and very short commute times, the city provides a safe, welcoming, low-cost, high-quality living environment for the residents who call "Hays, America" home.

Notice of Non-discrimination – Fort Hays State University is an Equal Opportunity Employer and does not discriminate on the basis of gender, race, religion, national origin, color, age, marital status, sexual orientation, genetic information, disability or veteran status.

Background Check: Final candidate will have consented to and successfully completed a criminal background check.

Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or www.kpers.org for further information on how this might affect you.