Hillenbrand

Executive Director IT, Business Relationship Manager (Business Partner to Performance Materials Division)

Position Overview

Senior Director of IT, Business Relationship Manager (BRM) works as the strategic interface, with assigned areas of the business, for the purpose of business-IT strategy development, solution discovery, service management, risk management and relationship management. These individuals serve as the relationship linkage between the business and IT. They provide highly-valued strategic consulting level support and guidance throughout key IT initiatives. They facilitate, and serve as a lead, for the planning and execution of initiatives to enable the business teams to achieve objectives through the effective use of technology. They also communicate decisions, priorities and relevant project information to appropriate levels of staff regarding service requests, projects and initiatives. Business Relationship Managers proactively serve as a “trusted advisor,” and function as a key point of contact for IT business stakeholders. They represent IT to the business teams by promoting IT’s vision, value, services, and capabilities. They also act as advocates on behalf of business stakeholders to ensure IT services meet their business priorities and needs. Individuals in this role must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills. Their knowledge of technology risks and opportunities are shared to improve the efficiency and effectiveness of the business teams. Additionally, the Senior Director of IT, BRM oversees the Operating Company IT team in areas of ERP, Engineering, Sales Enablement support and development, and financial and compliance management, among others.

Key Responsibilities

• Establishes and maintains a strategic relationship at appropriate level for key stakeholders
• Understand business strategy and align IT strategy and roadmap to enable business initiatives
• Demonstrates an in-depth knowledge of IT and the services provided by IT, and how IT solutions can support the achievement of short- and long-term business goals.
• Represents the business strategies and priorities to IT
• Represents the IT vision to the business
• Keep up with technology trends and leverage technology to improve efficiency, productivity, and enable growth within areas of responsibility
• Manage business demands; set priorities working with business leaders
• Work closely with Applications team for Build and Run, ensure priority is appropriately given to your area’s needs
• Work with corporate teams in a matrixed organization to drive security, infrastructure, enterprise applications and support needs
• Partner with business to evaluate, build business case and implement new technologies such as Digital, Industry 4.0, IOT solutions
• Own IT budget & Compliance – GDPR, SOX
• Manage a team of Regional Site Managers, Project Managers, Business Analysts and Developers

Skills & Experience Requirements

• Bachelor’s degree in Information Technology, Business or a related field; MBA preferred
• Minimum of 15 years of internal/external IT experience
• Minimum of 10 years of experience in IT management, business analysis, consulting, process engineering or solutions management or other related area
• Experience successfully leading large, complex projects and/or in business/IT consulting/management roles
• Experience successfully implementing, leading and supporting Engineering and technical support teams (SolidWorks, AutoCad, Plant3D, etc.)
• Experience successfully implementing, leading and supporting ERP, CRM support and technical teams (SAP, IFS, Navision, Mapics, Salesforce Sales, Service and Field Service, etc.)
• Requires leadership and negotiation skills and experience/in-depth knowledge of the business requirements analysis and IT processes
• International experience preferred; German and English language required
• Ability to work autonomously

Reporting Relationships

Role reports to: Solid reporting line to division CIO and dotted reporting line to business leadership

Reports for this role: Regional Site Managers, Project Managers, Business Analysts, Developers and Service Management personnel #LI-SC1

Who we are:

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

Hillenbrand and its affiliates are committed to embedding diversity, equity and inclusion into their internal operations, external business activities and relationships with their numerous partners and stakeholders. That’s why, among other things, we value giving equal opportunities to applicants and employees regardless of age, race, color, gender, religion, national origin, disability, sexual orientation, gender identity. In addition, Hillenbrand and its affiliates are committed to being an equal employment opportunity employer that provides opportunities for all job seekers, including those with disabilities.