Retention Specialist, Mexico City


Company Type

The role

iZettle is growing in all directions! We have more customers and more products than ever before. To keep our finger on the pulse of our customers, we’re looking for a retention specialist to join our inside sales team in Mexico City.

As a Retention Specialist, you are proactive in contacting iZettle’s extensive customer base to ensure we retain our most valuable customers. Not only will this increase the lifetime value of the customer, it will ensure they remain with iZettle as they continue to grow. As an experienced salesperson you must be able to work independently to achieve ambitious targets, working through targeted account lists to speak with a high volume of customers daily (predominantly over the phone) in order to uncover new opportunities and reach your weekly targets. This role will require you to make 40-50 calls per day. With the right drive and attitude there will be endless opportunities for you to grow together with iZettle.

Who we think you are:

  • You are professional, organized and have the drive to succeed in a fast-paced environment
  • A team player who contributes to iZettle’s positive working atmosphere
  • Genuine passion for sales & service and a “Get it done” mentality
Excellent negotiation and people skills
  • You love new challenges and are passionate about providing the best customer experience
  • You are competitive and ambitious, constantly striving to beat your targets and your personal records


Minimum 2 years experience in sales/account management/business developmentExcellent communication skills

About iZettle

We started iZettle with a single mission: to empower small-business owners to sell smarter by offering them the tools typically reserved for bigger players. We are looking for the best and brightest to help us get it done. Our fast-growing start-up was founded in 2010 and currently has approximately 550 employees across its 12 operating countries, with offices in Amsterdam, Berlin, London, Madrid, Mexico City, Sao Paulo, Edinburgh and Stockholm (HQ).

  • Sound exciting? Please submit your CV and cover letter in English and Spanish as soon as possible.

  • We’re looking forward hearing from you!


At iZettle, we celebrate and thrive off the individuality of everyone we work with. We value the impact that a diversity of experience, backgrounds, perspectives and ideas can have on our culture and on the products we build. We’re an equal-opportunities employer, dedicated

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Confirmed 8 days ago. Posted 30+ days ago.

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