Assistant Director, Transformation, Change Management, Operating Model- Corporate Real Estate and Facilities Management

Deloitte

Job description

Connect to your Industry

This is your opportunity to join the Deloitte Real Estate advisory team (which is part of our wider Infrastructure & Real Estate business unit, within our Strategy, Risk & Transactions Advisory service line). This blends consulting, finance, construction, digital and property skills to address the most complex challenges in real estate and facilities management.

We are the go-to strategic advisor to a global network of corporate and public sector clients when it comes to Real Estate and Facilities Management consultancy. We utilise the latest technology and industry insights to help clients optimise their real estate and facilities management operations to achieve their corporate and strategic goals.

We are looking for curious minds who will join one of the largest and most respected real estate advisory teams in the UK. You will be joining to a multi-disciplinary team of chartered surveyors, cost consultants, project managers, engineers, technology specialists and accountants.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Are you a seasoned transformation leader passionate about shaping the future of Real Estate and Facilities Management? We are seeking an Assistant Director to join our dynamic team, driving significant strategic change for our diverse client portfolio. This role offers the opportunity to lead high-impact engagements, leveraging your expertise in Corporate Real Estate (CRE) and Facilities Management (FM) to deliver innovative solutions for complex, large-scale organisations."

Either coming from management consulting or from one of the major FM or RE companies, you’ll be part of a team working with industry’s highest profile Occupier consultancy engagements.

In this role you will be expected to support client engagements across a range of industries. Some of these may look like:

  • For a large pharmaceutical company, creation and implementation of a new operating model across the organisation’s entire real estate portfolio. Including:
    • Preparing the business case for change leading the cost benefits analysis of the new RE / FM operating model
    • Developing the CRE and FM strategy for the delivery of a high-profile facilities and workplace services transformation programme;
    • Leading a team of consultants to manage the change and implementation processes
    • Design and establishment of a new target operating model for a client organisation, including the supply chain and service delivery models;
    • Working alongside with the client’s senior Real Estate and Facilities personnel, and leading a team of 3 Deloitte consultants to develop the procurement outsourcing strategy and business case for facilities and estate management activities across 200 locations across the UK for a public sector client;
    • Conducting options analysis around development of technology and AI solutions for the next generation of FM and RE services for a major Bank – including analysis of the existing technology landscape, workplace applications and identifying value creation through technology and AI in FM / RE.
    • Preparation of robust business cases supported by detailed strategic sourcing and category plans, including an in-depth analysis of potential service delivery models.

There are four key reasons this opportunity presents an excellent prospect for successful applicants:

1. You will work with the biggest clients, global organisations

We work with the world’s largest and most influential organisations. In addition to our public sector focus, we support a cross sector of global private sector organisations (including Financial Services, Energy, and Life Sciences, Telecoms and Technology) with significant Real Estate portfolios and Facilities Management requirements.

2. You will work on the most relevant, pressing, and complex challenges

There has never been a more exciting time to work with our clients on the challenges they face. Our clients’ Real Estate and FM functions are supporting their organisations in evolving to embrace the future of work, disrupting the RE market with AI and adapt to post-pandemic ways of working. Their employees are acting as consumers, making choices about when / how / why they consume space, and physical space can be a key attraction to talent for the best organisations. However, the economic environment provides critical challenges such as the need to significantly reduce cost, through leveraging new / lower cost locations, reducing portfolio size, restructuring the supply chain and service delivery models and making an impact on the bottom line by lowering operational spend.

These are generational challenges for our clients, with which they need our support.

3. You will engage with senior stakeholder of organisations

The breadth, strategic importance and complexity of our clients’ challenges mean we work with colleagues from across Deloitte (e.g. Human Capital, Digital), and engage with the C-suite in our client’s organisations. We frequently engage with CEOs, COOs, CFOs, HR Directors of FTSE 100 organisations.

4. You will be part of a high performing team with the opportunities to develop your career in a large professional services firm and the opportunities that can provide

We take personal development seriously, offering a comprehensive range of learning and development opportunities within a stretching yet highly supportive environment. Our appraisal process is structured, transparent and interactive so you will receive continuous training and ongoing supportive feedback to achieve the goals that you set yourself. You will be part of an environment where excellent client service, creativity, hard work and ambition are rewarded.

Connect to your skills and professional experience

To be successful in this role you will need to be able to:

Lead project delivery:

  • Lead large multidisciplinary transformational CRE & FM, workplace projects
  • Form, resource and manage project delivery teams
  • Define and challenge client requirements and identify means of solving commercial and real estate problems
  • Be responsible for providing day to day oversight, leadership and support for more junior team members
  • Be a strong team player, capable of fulfilling different roles within project teams

Undertake business development:

  • Lead, support and coordinate specific bids and proposals that align with your goals
  • Drive specific initiatives in your desired area of expertise
  • Develop thought leadership / eminence and propositions to drive awareness and eminence

Support team / community Development:

  • Manage diverse teams within an inclusive team culture where people are recognised for their contribution
  • Promote, develop and lead by example the use of AI and technology skillsets in the team

Support internal initiatives:

  • Work closely with the Partner/Director group to drive growth of the Deloitte Corporate Occupiers & Real Estate community in the UK and Global network

Essential Requirements:

  • Demonstrable track record of delivering significant change management programmes by implementing TOM across large scale facilities and real estate departments to leverage and realise the business case.
  • Strong knowledge and experience in Change and Communications strategy and plan
  • Experience of designing and implementing multi-layer Target Operating Models (Org structure/ people, processes, governance, data, technology) for large corporate organisations
  • Strategic change management and communications experience to enable large corporate organisations to meet desired goals and objectives
  • Demonstrable experience in managing senior stakeholder relationships and supporting business growth opportunities
  • Strong commercial acumen and market awareness, and ability to leverage AI.
  • Experience in structured problem-solving methodologies (e.g., hypothesis-driven problem solving, design thinking).
  • Familiarity with agile project management principles / other relevant delivery methodologies.
  • Strong communication skills honed through experience in client-facing roles or similar
  • Excellent presentation and report writing skills.
  • The ability to build and maintain strong client relationships.
  • The ability to work independently and take initiative.
  • Positive and enthusiastic attitude, eager to contribute and collaborate effectively.

Desirable skills and experience:

  • Professional experience working with Corporate Real Estate / Facilities Management functions across private sector industries, either in industry or consulting
  • Knowledge of corporate real estate and facilities management industry, suppliers, and trends
  • Proficiency in data analysis and visualisation tools (e.g., Power BI, Tableau, Alteryx, advanced Excel) to derive insights, support business cases, and monitor performance.
  • The ability to travel as required (opportunity to work on assignments overseas).
  • Willingness and eligibility to obtain UK security clearance (SC), if required.

Connect to your business - Strategy, Risk & Transactions Advisory

In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.

Infrastructure and Real Estate

Our Infrastructure and Real Estate team supports both public and private sector clients on complex infrastructure, real estate, and capital projects. Typical engagements include urban regeneration, transport, energy and renewables, and occupier advisory to central government and large corporate companies.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

Get to know some of our team through our People Series, available through our blog page.

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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Confirmed 18 hours ago. Posted 7 days ago.

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