Communications & Training Specialist

HTC Global Services

Job Description:

Assist communications & training team with all items related to I-ERP communications, engagements and training , including (but not limited to): Communication management and strategic planning including developing Newsletter and podcasts Developing and managing training contents

  • Creation of communication strategies and plans
  • Global end-user engagement strategies
  • Tracking and metrics
  • Development of internal communications for Purchasing and cross-functional counterparts
  • Development of internal communications for leadership
  • Review and refinement of content developed by the team
  • Lead and develop scripting and logistics of the Tek Talks podcast and I-ERP Minute podcasts
  • Input to Corporate engagement strategies
  • Input to external (and public) communication strategies
  • Support the team to deliver impactful and inspiring content with an element of storytelling Training : Collaborate with subject matter experts to design, develop, and update training curriculum for various IERP courses • Conduct engaging and interactive training sessions, workshops, and Ms Team, both in-person and virtually, to diverse audiences
  • Primary Skills Required: Communication management and strategic planning including developing Newsletter and podcasts Primary Skills Preferred: Developing and managing training contents Experience Required: Well versed in developing and executing training programs

Skills Required:

  • Communications, Powerpoint, Microsoft Excel, Microsoft Sharepoint, Artificial Intelligence & Expert Systems

Experience Required:

  • Senior Associate Exp: 3 to 5 years experience in relevant field

Experience Preferred:

  • Regarding what specifically went wrong in the completed interviews: The primary issue we encountered was the over-projection of these specific skills on resumes that did not hold up under scrutiny during the interview.
  • Lack of Depth and Specificity: Candidates often lacked the practical depth/understanding, or specific examples necessary to validate their claimed expertise in leading podcast logistics, strategically updating training materials, or developing impactful internal communications for our specific environment. The experience presented felt superficial or disconnected from the core requirements of our role.
  • Irrelevance to Core Needs: Many examples provided, while perhaps valid experiences in themselves, were not relevant to the specific challenges or the daily work involved in our department concerning these particular skill sets. This indicates a misalignment between the candidate's understanding of the role's specific needs and our actual requirements.
  • Absence of Desired Traits: Beyond these technical skills, candidates often failed to demonstrate intrinsic motivation, proactiveness, and readiness to "take over the job" that we seek. There was also a noticeable lack of enthusiasm or clear understanding regarding the collaborative nature of our work and our preference for in-office presence to develop better team synergy.

Education Required:

  • Bachelor's Degree

Education Preferred:

  • Master's Degree

#LI-AA1 #LI-Onsitef

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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Confirmed 3 days ago. Posted 18 days ago.

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