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Department: Laboratory
Shift/schedule: Full Time (40 hrs/wk), Evening Shift
GENERAL SUMMARY
The Assistant Laboratory Manager- Evenings/Nights reports to the Core Laboratory Manager. The Assistant Laboratory Manager- Evenings/Nights assists the Core Laboratory Manager in management of the Core Lab and develops, implements, monitors, and coordinates the day-to-day operation of the Chemistry, Hematology, Blood Bank, and other sections of the Laboratory. The Assistant Laboratory Manager- Evenings/Nights oversees the workflow of personnel in other Laboratory sections working evening and night shift. Performs other duties as assigned.
QUALIFICATIONS
Education:
Licensure:
Experience:
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Coordinates the day-to-day operations of the Core Laboratory (Chemistry, Hematology, and Blood Bank) on the evening and night shifts. The Assistant Laboratory Manager- Evenings/Nights oversees the workflow of personnel in other Laboratory sections working evening and night shift.
2. Assists the manager with staff assignments.
3. Makes workflow decisions to ensure efficient operation of all Laboratory sections operating on evening and night shifts to meet expected turn-around-times.
4. Monitors daily productivity of all Laboratory evening and night staff.
5. Reviews abnormal and atypical test results.
6. Acts as a resource person for the staff for technical and personnel related problems. Ensures that established policies and procedures are followed.
7. Ensures that Core Laboratory instrument calibration, maintenance, linearity checks, and correlations are performed; performs these functions as needed. Maintains documentation of maintenance and service records.
8. Ensures that quality control for Core Laboratory instrumentation is performed and evaluated for shifts and trends.
9. Follows up on proficiency testing failures.
10. Evaluates new Core Laboratory methodologies and instrumentation. Ensures testing for the implementation of new methods and procedures is performed and reviews associated documentation.
11. Writes, reviews, and updates policy and procedure manuals to comply with CAP and CLIA-88 standards. Prepares the Core Laboratory to meet inspection requirements.
12. Keeps current with regulations affecting the Core Laboratory.
13. Coordinates and participates as needed in the orientation and training of staff. Completes staff competency checklists. Performs staff competency testing. Oversees and develops section educational needs.
14. Provides input for performance appraisals for the Core Laboratory staff and evening and night shift staff from other sections. Maintains documentation of work performance and behaviors.
15. Guides, directs, and counsels all evening and night shift staff regarding performance, problem solving, decision making and behaviors. Ensures that staff complies with the SOMC Code of Conduct, uses AIDET, uses AHEART, follows Red Rules, and follows safety policies.
16. Monitors Incident reports and follows up on reports as assigned.
17. Assists manager with coaching and corrective actions of all evening and night shift staff when necessary.
18. Assists manager with staff meetings. Regularly communicates with staff. Promotes positive intradepartmental relationships.
19. Performs and monitors preventative maintenance, troubleshooting and repairs on equipment. Contacts outside service personnel when appropriate. Maintains documentation of maintenance and service records.
20. Monitors dashboard indicators related to area of responsibility. Collects data for dashboard. Assists manager with development and implementation of action plans/task lists. Implements and maintains strategic value standards for staff related to Core Laboratory section.
21. Ensures staff delivers a high level of customer service. Promptly investigates customer complaints. Follows up with patients and patient relations as appropriate.
22. Assists the manager with planning, designing, and implementing services that meet the customers’ needs. Collaborates with the medical staff and nursing staff, both in-house and outreach clients, to meet their customer needs.
23. Provides information regarding resource needs within area of responsibility. Provides information to aid budget variance analysis.
24. Maintains appropriate levels of inventory. Orders reagents and supplies to ensure continuous service.
25. Serves on departmental committees and teams when needed.
26. Assists manager with MLT student interns. Serves as an educational resource for students.
27. Makes self readily available for staff and customer needs.
28. Performs the duties of an MLT as needed.
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Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.
Equal Opportunity Employer
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