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Job ID

393955BR

About the role

We are seeking a Data Service Specialist. In this role, you will be responsible for china data service management, meet our business data needs through service-oriented process and techniques to improve business outcomes.

Key Responsibilities:

  • Responsible for holistic China data service management, with continual service improvement and data operational governance.
  • Ensure CN all data products services are delivered to  the agreed SLA and KPI
  • Manage the lifecycle of data products incidents, requests and oversee problem management and drive data products root causes analysis.
  • Provide day-to-day product support, guidance and insights to real-time quality/compliance issues & escalations.
  • Own process simplifications and improvement areas to efficiently deliver stable business data services.
  • Contribute both internal and external audits across China data products.
  • Responsible for two speed IT deliverables in data service area.
  • Ensure adherence to documented operational procedures to maintain DDIT process integrity.

Position Title

Mgr. DDIT Svc.Mgt China

Role Requirements

Essential Requirements:

  • Bachelor's degree in computer science, engineering or information technology discipline.
  • 5-10 years’ experience in IT data application management/operation domain.
  • Business fluent in English and Chinese (written and spoken)
  • Good analytical, problem-solving, data analysis and visualization skills.
  • Hands on experience in cloud-based data analytics products development and operation.

Desirable Requirements:

  • Agile, Productization and DevOps practices
  • Experience in the pharmaceutical industry

Job Type

Full Time

Country

China

Work Location

Dalian

Functional Area

Technology Transformation

Division

Operations

Business Unit

DATA, DIGITAL & IT

Employment Type

Regular

Company/Legal Entity

CNIBR Co. Ltd.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Shift Work

No

Early Talent

No

Read Full Description
Confirmed 17 hours ago. Posted 17 days ago.

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