Southeastern Grocers

Overview

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.

Temporary Front-End Associate

Job Purpose

This role is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout, consistent operating conditions and a friendly atmosphere.

Employment in this role is temporary, may end at any time, and is generally limited within a location’s defined seasonal time period.

Essential Responsibilities

Responsibility

% Of Time

Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Listen to and appropriately escalate customer concerns to management with a positive attitude. Offer product suggestions when appropriate.

40%

Manage lane according to service standards while maintaining financial responsibility. Accurately handle all cash register operations; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.

30%

Operate department equipment and tools. Keep work area clean, orderly and free from safety hazards; Put up discarded or returned merchandise and stock front end products by handling and moving merchandise efficiently and safely; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Return carts to shopping cart corral. Report faulty equipment and hazards to management.

20%

Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.

10%

Disclaimer

Performs other job-related duties as assigned.

Qualifications

Required Education

Required Education

Course of Study

N/A

Preferred Education

Preferred Education

Course of Study

High School/GED

Relevant Experience

Relevant Experience

Supervisory Experience

0-3 Years Minimum

Language Requirements

Language(s) Required

Language(s) Preferred

English & Spanish

Knowledge, Skills & Abilities Required

• Must be 16 years of age.
• Ability to read, write and speak English proficiently.
• Ability to communicate, understand and follow English instructions Successful background check and all required On-Boarding tasks.
• Authorization to work in the United States or the ability to obtain the same.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills required to participate in online training.

Knowledge, Skills & Abilities Preferred

• Customer Service skills
• Cash Handling skills

Location and Travel Requirements

Location

On Site

Travel Percent, Overnight & Motus

Travel Percent

Overnight

Motus Eligible

None

No

No

Shift

Varied

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