ABM Industries

HVAC Regional Operations Support Manager Position Summary:

The HVAC Regional Operations Support Manager, reporting to the Regional General Manager, is responsible for financial operational support, including budgets, forecasts, reports, and cash management. This position will also grow. to include additional business functions such as: overseeing regional dispatch team, estimators, and coordinators, as well as perform moderate accounting activities associated with maintaining operational financial reporting. Works under general supervision following clearly defined procedures and policies.

Essential Functions

• Support the financial performance of the branch operations, both local operations and finance personnel.
• Support successful operations consistent with ABM policies, programs, procedures, systems and guidelines.
• Responsible for financial operational support to include budgets, forecasts, reports, cash management, and ad hoc projects, as needed.
• Support margin growth and evaluate organization for potential efficiencies.
• Manage regional operations support team including dispatchers, coordinators, and estimators.
• Assist with implementation of operational improvements to improve service and client experience.
• Review regional operations financial performance and recommend areas for improvement.
• Develop, evaluate and analyze key operational performance metrics based on company goals and expectations.
• Training on financial, work order management, and other systems as well as other operational topics, as needed.
• Timely reporting of KPI performance and other metrics
• Support and report on A/P and A/R to assure optimum cash flow.
• Ability to work across multiple business units and support other divisions of the company.
• Provide support for any special projects as assigned by your Regional General Manager.
• Communication with ABM Operations Team and general management to coordinate functions of the regional
• operations support team.
• Responsible for supporting up to 10 direct employees and all regional service technicians.
• Supports operations department within assigned regional territory.
• Reports to Regional General Manager.
• Direct reports are dispatchers, coordinators, and estimators.
• Must have a minimum of five (5) years of HVAC service industry experience.

Education & Experience

• Bachelor’s Degree strongly preferred, High School Diploma or GED is required.
• Must have a minimum of five (5) years of HVAC service industry experience.
• Strong accounting skills with ability to manage and interpret financial reports.
• Professional communication skills over the phone and email with customers and internal team members.
• Ability to multi-task and be detail oriented with strong organizational skills.
• Ability to use discretion and judgment to make timely decisions.
• Strong computer skills with Microsoft Word, Excel, Outlook.
• May require up to 10% travel.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.

For more information, visit www.ABM.com