Hermes of Paris Inc.

Hermès entered Taiwan market in 1993 and developed its network of stores in four cities. Retail is at the core of our business in Taiwan, with the largest number of employees, positions, and locations of stores. Hermes Taiwan office locates in Taipei with functional positions including Retail Management, E-commerce, Operations, Customer Insight & Experience, Communication, Merchandising, Information Technology, Logistics, Finance, Internal Audit, and Human Resources.

Underpinned by exceptional know-how, creative freedom and constant quest for the finest materials, Hermès embodies the same value to our talent. Hermès takes great care to ensure diversity in its employees’ profiles and career development: everyone is able to find fulfilment through the opportunities provided by the house. As part of its commitment to talent localization, diversity and inclusion, Hermès Taiwan has been actively recruiting and nurturing local talent. Mindful of its employees’ well-being and collective success, Hermès is an international house with a profoundly human dimension. Its work environment is designed to be human in size and in harmony with the surrounding natural environment. This sustainable approach reflects the house’s local integration, in parallel with all the initiatives that structure its commitment to social responsibility.

Join us and start a collective adventure!

Responsibilities:

• Responsible for all sales activities in store within Hermès standards of image and services worldwide
• Including identifying customers’ needs, developing client relationships, sales, and delivering post-sales services
• Achieving sales target and maintain high level of customer service, product knowledge and operational procedures
• Build and maintain long-term relationship with customers by providing excellent customer experience
• Proactively receive and recruit walk-in customer, maintain KPI customers
• Assist with inventory and special projects as needed
• Be part of a collaborative and inclusive team
• Other duties as assigned

Requirements:

• Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
• Strong motivation in becoming a Hermès Ambassador and providing excellent customer service
• Strong commitment towards teamwork
• Energetic, passionate and positive working attitude
• Excellent in presentation, interpersonal and communication skills
• Good command of Mandarin, English is a plus

"Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."