Yorkshire Building Society

Job Description

Are you an experienced Interaction Designer that wants to play your part in making some big changes that will benefit millions of customers? We have an exciting opportunity to join our team delivering a huge digital transformation project.

Here at YBS we have an established team of design professionals supporting YBS’ transformation journey. We are driving the direction of our UCD practice with a real focus on inclusive design. We are expanding our team to support continued growth in our digital channels. Along with some fantastic benefits and a culture that’s focussed on our customers and colleagues, you will be a part of a collaborative and inclusive team.

This is a hybrid role with remote working and some onsite presence in our central Leeds offices.

This is a 6-month fixed term contract, with possibility of extension.

About the role

As Interaction Designer, you’ll shape the future of our digital services by working collaboratively to come up with innovative ways to meet customer needs and solve business problems. You will –

• Utilise your UX and UI design skills at all stages of the design process, including ideation, prototyping and UI design
• Work closely with User Research, Service Design and Content Design to deliver high quality designs across web and app channels
• Carry out usability testing and other forms of validation to improve and iterate your designs
• Contribute towards our creative culture by helping to drive awareness and understanding of design throughout YBS

About you

You’ll already have experience and a proven track record of designing engaging digital experiences that meet the needs of the people that use them. You will have –

• An ability to take complex business requirements and turn them into simple, clear interactions and interfaces that delight customers
• A portfolio showing your experience of bringing your ideas to life using design tools such as Sketch, Invision, Figma, Adobe Xd
• Experience of working with a Design System and developing experience patterns
• Curiosity, empathy, and creativity – getting to the heart of people’s needs, behaviours and motivations is your gift, and you use it to help solve their problems
• An ability to produce and validate your ideas at speed; constantly iterating your ideas in a create, test, and learn cycle
• A willingness to learn and try new things - be it tools, techniques, or ways of working
• Strong written and verbal communication skills with the ability to convey ideas and opinions in a clear, thoughtful, and simple way

About us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you’re excited about this role and want to be part of the YBS team, apply now to send us your application.

Want more information?

If you have any questions about this role, please contact Mike Peel on careers@ybs.co.uk