University of Wisconsin System Administration

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Position Title:

IT Business Analyst III - Enrollment and Retention - Financial Aid

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

IT Business Analyst III

Job Duties:

The Financial Aid Office at the University of Wisconsin-Whitewater seeks an IT Business Analyst III.

This position supports administrative computing systems and software within the Financial Aid Office. The primary responsibility is the implementation, enhancement, and maintenance of the financial aid module of PeopleSoft Campus Solutions (UW-Whitewater’s student information system).

The individual in this role will provide recommendations to the Director of Financial Aid and represent the Financial Aid Office on all PeopleSoft and technology-related committees. This position will coordinate the development of business and technical requirements with UW-Whitewater Information Technology Services (ITS) staff and enhance office business processes through the utilization of various software tools. The Business Analyst will also be cross trained to be familiar with how other enrollment-related functions occur within PeopleSoft Campus Solutions.

Job Duties:

75% Plan, implement, and support the business and technical requirements of PeopleSoft for the Financial Aid Office.

• Work with the Financial Aid Office functional staff to determine operational needs and how these needs translate into the functionality of PeopleSoft from a technical perspective. In conjunction with functional staff, this should be done with respect to maintaining compliance with federal and state regulations and with office and institutional policies.
• Assist ITS staff in the implementation and application of PeopleSoft in the Financial Aid Office. Responsible for all testing of the financial aid module prior to production implementation.
• Review all regulatory releases, fixes/patches, and updates to PeopleSoft. Report any changes to the campus PeopleSoft Integration Team. Assist in the resolution of any problems that may arise from the implementation of updates to PeopleSoft.
• Verify that daily operations of business applications within PeopleSoft are functioning properly, with assistance from area-specific staff members. Develop processes and procedures for troubleshooting, recovering, modifying, and improving business systems. Provide support to minimize interruptions in the office’s ability to conduct critical business activities.
• Develop and test enhancements to PeopleSoft that meet the needs of the Financial Aid Office, resolving existing gaps. Responsible for preparing and submitting modification requests. Collaborate with ITS staff to implement modifications.
• Prepare the annual processing routine and table setup in PeopleSoft for each new financial aid cycle.
• Maintain and schedule the necessary PeopleSoft batch processes for the Financial Aid Office in conjunction with ITS staff.
• Develop queries to extract information from PeopleSoft to facilitate office reporting and processing needs. This includes day-to-day operational and quality assurance reports, mandated federal and state reporting, and various surveys/ad hoc reports as requested.
• Identify and request Financial Aid Office security and access to the financial aid module of PeopleSoft. In working with the Director, authorize appropriate access to financial aid data for University personnel outside of the office.
• Prepare procedural documentation for the Financial Aid Office and technical operations.
• Conduct PeopleSoft training for Financial Aid Office staff and student employees. Assess the need for training and coordinate interoffice cross training.

18% Serve as Financial Aid Office liaison for internal and external service providers and colleagues in higher education. Serve as ImageNow (document imaging system) administrator and oversee other technologies for the Financial Aid Office.

• Serve as technical liaison to ITS and with various UW-Whitewater administrative offices, including Admissions, Registrar, and Financial Services, as to PeopleSoft maintenance and interfacing.
• Document and communicate software issues to ITS or to Oracle/PeopleSoft as appropriate.
• Attend various meetings and provide input on behalf of the Financial Aid Office and UW-Whitewater regarding changes which are being proposed for the PeopleSoft system.
• Collaborate with other educational institutions to develop and implement technical and functional solutions to common issues and problems.
• Plan for and test upgrades to ImageNow. Oversee security and setup.
• Assist with the specifications for ImageNow’s interfacing with PeopleSoft. Maintain ImageNow linking scripts to accommodate workflow processes.
• Evaluate on an ongoing basis and make recommendations on the office’s technological needs. Assist in addressing technology-related issues with hardware, etc.

7% Attend training and conferences related to PeopleSoft and become familiar with other offices that interact with Financial Aid, such as Admissions, Student Accounts, and Registrar.

• Represent UW-Whitewater and the Financial Aid Office at pertinent financial aid or technical workshops and conferences.
• Attend training to maintain current knowledge of PeopleSoft and other supporting software.

CONDITIONS OF APPOINTMENT:

University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization.

Key Job Responsibilities:

• May work with external vendors or service providers
• Works on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation
• Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements
• Trains, serves as a resource, and provides guidance to other IT business analysts on non-routine problems, processes, and policies
• Assists senior staff in developing strategic approaches to problem-solving and anticipating issues
• May lead cross-functional project teams and may manage portions of the project life cycle. May function in project capacities including requirements gathering, functional design, functional configuration, testing, and documentation
• Devises or modifies complex information systems including analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary
• Performs analyses and prepares reports to ensure that programs meet or exceed schedule commitments
• Determines and recommends programs required for optimal problem solution within cost/performance objectives
• Participates in requirements planning and feasibility determination

Department:

The Financial Aid Office

Compensation:

Well-qualified candidates can expect a starting salary of $67,537 commensurate with the candidate's education, related experience, and qualifications.

UW System employees receive an excellent benefit package. To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure.

Required Qualifications:

• Bachelor’s degree or an associate degree and three years of technology-related work experience.
• At least two years of business analysis experience with complex systems and projects.
• Experience with client/server technology and relational databases.
• Experience with Business Intelligence (BI) tools, data analytics, and Microsoft Office products.

Preferred Qualifications:

• Computer Science, Information Technology, Information Systems, and Business.
• Knowledge of business processes and Enterprise Resource Planning (ERP) student information systems in higher education, including PeopleSoft Campus Solutions.
• Technical experience with PeopleSoft, i.e., Oracle, COBOL, SQR, SQL, PeopleCode, PeopleTools, or HTML.
• Experience and skill in using database tools to create integrated organizational data views, i.e., PeopleSoft Query.
• Knowledge of computer programming techniques and specifications.
• Working knowledge of student financial aid business processes or other experience at a higher education institution.

Knowledge, Skills, and Abilities:

• Must have excellent interpersonal, oral, and written communication skills and a commitment to customer service.
• Possess strong analytical, critical thinking, and problem-solving skills.
• Demonstrated time management and organizational skills with attention to detail, including the ability to oversee projects of various lengths simultaneously.
• Ability to work independently under moderate supervision and also work cooperatively with others as an effective team member.
• Ability to communicate difficult and technical issues to all levels of the institution.
• Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds
• Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills

How to Apply:

Only complete application packages will be considered. This includes online submission of the following documents:

• Cover Letter
• Resume
• Name and contact information for three professional references

Contact Information:

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or hr@uww.edu.

For questions regarding this position, please contact:

Melissa Walton

waltonm@uww.edu

262-472-1385

To Ensure Consideration:

Applications received by November 20th, 2025, are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

CAMPUS INFORMATION:

UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university’s 11,500 students at its main and Rock County campuses. The team provides high-impact practices and academic programs — online and in person — from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW serves approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university’s arts and nationally recognized NCAA Division-III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities — a priority mission since the 1970s.

UW-Whitewater's campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin’s Park Place.

ORGANIZATION INFORMATION:

The University of Wisconsin-Whitewater is part of the 13-campus Universities of Wisconsin (https://www.wisconsin.edu).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and Universities of Wisconsin Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see Annual Security and Fire Safety Report if you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

UW IS AN EQUAL OPPORTUNITY EMPLOYER:

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

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