Legacy Community Health

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose - 1415 California St. Houston, TX 77006

Eligibility Specialist Bilingual - Montrose (Job Overview)

Schedule: Monday-Friday (8AM-5PM)

Welcome to Legacy Community Health! We are more than just a healthcare provider; we are a family dedicated to making a difference in our community. As an Eligibility Specialist, you will play a pivotal role in ensuring patients have access to the healthcare they need. Your passion for helping others will shine as you work closely with our team to innovate and streamline healthcare accessibility.

• Be a crucial part of our mission to enhance patient access to healthcare services.
• Utilize state-of-the-art technology to simplify the patient admission process.
• Collaborate with a supportive team focused on precision in insurance billing and patient experience.
• Make a meaningful impact by addressing patient inquiries with empathy and innovation.

Key Responsibilities

• Use agile methodologies to determine client eligibility, ensuring compliance with program protocols.
• Verify client eligibility, ensuring no other payer sources like Medicaid or Medicare are available.
• Efficiently register clients into the CPCDMS using the latest technology.
• Ensure precise completion of paperwork, optimizing digital entry for eligible clients.
• Maintain up-to-date eligibility files using a data-driven approach.
• Manage renewal eligibility processes, ensuring seamless client support.
• Coordinate eligibility appointments and initial service scheduling.
• Provide clients with comprehensive lists of required documentation.
• Participate actively in our Performance Improvement Program.
• Promote a culture of respect and dignity for all patients and employees.
• Collaborate effectively within dynamic team environments.
• Engage in safety training and adhere to safety protocols.
• Maintain workspace and technology standards in alignment with Legacy's high standards.
• Implement strategic exposure control plans for health safety.
• Master protective barrier equipment and procedures.
• Commit to annual educational advancements.
• Flexibly travel for training and coverage, embracing continuous improvement.
• Contribute to additional duties as assigned.

Minimum Qualifications

• High School Diploma or GED with a foundation in medical knowledge.
• Preferably 3-5 years of experience in medical billing.
• Training or background in ICD-A / CPT codes for precise billing.
• Proficiency in bookkeeping and accounting with a tech-savvy approach.
• Hands-on experience with digital systems and office technology.
• Proven ability to take initiative and perform under pressure in a fast-paced environment.
• Bilingual capabilities preferred to support diverse community engagement.
• Knowledge of medical terminology and billing practices.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.