Infor

Description & Requirements

A Day in The Life Typically Includes:

• Collaborate with cross-functional teams to plan, coordinate, and provide regular status updates on the delivery of product enhancements and defect resolutions.
• Lead the initiation of quality assurance testing by working closely with QA and development teams to validate solutions.
• Develop comprehensive user-centric and business process-based test scenarios to ensure robust solution testing and troubleshooting.
• Document and track project progress, issues, and resolutions, providing transparent updates to all relevant stakeholders.
• Prepare and manage all process documentation and release requirements for product fixes and feature rollouts.
• Facilitate regular stakeholder meetings to communicate project status, highlight risks or impediments, and align on priorities.
• Support expectation management and decision-making processes related to product or patch releases.
• Advocate for and integrate user experience considerations throughout the delivery lifecycle to ensure solutions meet end-user needs effectively.

What You Will Need:

• The candidate must possess at least a Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field. At least 3 years of working experience in the related field.
• 2-4 years of experience in a Business Analyst or related role within software development, product delivery, or IT projects.
• Experience working with cross-functional teams including QA, development, and product management.
• Familiarity with software release processes, bug tracking, and quality assurance practices
• Strong analytical and problem-solving skills with the ability to translate business needs into clear requirements and test scenarios.
• Excellent written and verbal communication skills to effectively collaborate and report to various stakeholders.
• Detail-oriented with strong documentation and organizational abilities to track projects and releases.
• Proficiency with collaboration and project management tools (e.g., JIRA, Confluence, MS Office Suite).
• Basic understanding of software development lifecycle (SDLC) and agile methodologies.
• Ability to facilitate meetings, manage expectations, and drive decision-making among technical and business teams.
• Awareness and appreciation of user experience principles to incorporate user-centric perspectives into solution validation.

What Will Put You Ahead?

• Experience in software product update environments.
• Knowledge of M3 ERP system or similar enterprise software solutions.
• Familiarity with quality assurance testing frameworks and tools.
• Certification such as CBAP (Certified Business Analysis Professional), PMI-PBA, or Agile BA certifications is a plus.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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