Walmart

Position Summary...

The Last Mile Delivery (LMD) Trip Experience team makes sure every order — fulfilled in and delivered from Walmart stores — reaches customers on time and with a smooth, effortless experience from start to finish. We make the process efficient and rewarding for the Spark Drivers and other partners who power Walmart’s delivery network. Our platforms and tools coordinate millions of these store-fulfilled deliveries every week across thousands of pickup points, spanning express, scheduled, and same-day fulfillment.

This role sits within the Driver Matching, which focuses on the critical stage between find the right driver for every trip. the engine that determines which trips are eligible to be offered, how and when we match drivers to those trips, and how we segment orders, drivers, geographies, and time windows to optimize outcomes at scale. Our products shape the signals and policies that govern offer eligibility, the real-time matching and batching logic that balances speed and cost, and the segmentation frameworks that power targeted supply engagement and high-quality customer experiences. We focus on reducing search time, improving acceptance and completion, ensuring fairness and policy compliance, and creating predictable, high-quality matches that set every trip up for success. We operate at the intersection of e-commerce, logistics, and gig work, balancing customer expectations, driver earnings, marketplace efficiency, and store operations. Success in this space requires creativity, analytical rigor, and a deep commitment to delivering great experiences at scale.

What you'll do...

• Own the product vision, strategy, and roadmap for the driver arrival and pickup experience — ensuring it aligns with Walmart’s Last Mile Delivery goals.
• Lead the full product lifecycle, from discovery and requirements definition to launch, iteration, and scaling.
• Translate strategy into clear, actionable requirements and partner closely with engineering, design, analytics, and operations to deliver high-impact solutions.
• Define and track success metrics, using data, research, and market insights to guide decisions and validate results.
• Foster strong relationships with stakeholders across Walmart to align priorities, secure buy-in, and deliver outcomes that balance the needs of drivers, customers, and store operations at scale.

You’ll sweep us off our feet if…

• Bring a strong product management toolkit, from setting vision and strategy to driving execution and measuring impact across the full product lifecycle.
• Thrive in complex, high-scale environments, comfortable working with Data Science and engineering while balancing multiple user needs — drivers, customers, and store associates — is the norm.
• Are customer-obsessed and work backward from real needs to create simple, effective solutions that improve both operational efficiency and user experience.
• Combine strategic thinking with a bias for action — adapting quickly, creating structure amidst ambiguity, and making smart trade-offs to deliver results.
• Communicate clearly and influence effectively, building alignment across diverse stakeholders in a matrixed organization.
• Are scrappy but never sacrifice quality, embracing a test-and-learn mindset to experiment, iterate, and continuously improve.

Preferred Qualifications

• Experience managing high-scale, multi-user products — ideally involving both customer-facing and partner-facing elements, where balancing diverse user needs is critical to success.
• Strong analytical skills with experience using data to guide decisions — comfortable interpreting behavioral data, running experiments, and using insights to inform prioritization and measure outcomes.
• Proven ability to write clear, concise product requirements that can be understood by both technical and non-technical stakeholders, enabling alignment across engineering, operations, and design teams.
• Excellent communication and storytelling skills — able to influence stakeholders, build consensus, and advocate for user and business needs in a large, matrixed organization.
• Comfortable partnering with data science teams to design, evaluate, and iterate on ML-powered features that improve predictions, recommendations, or operational outcomes.
• Experience in complex, real-time operational contexts such as last-mile delivery, transportation tech, or other marketplaces is a plus — especially where timing, coordination, and fairness are key to the user experience.
• Experience designing for accessibility and inclusive user experiences — familiarity with accessibility standards and best practices is a plus.
• Bachelor’s degree in Computer Science, Engineering, Business Administration or a related field and 7+ years of product management experience, or equivalent combination of education and experience.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management. Option 2: 9 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

809 11th Ave, Sunnyvale, CA 94089-4731, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart Inc. is an Equal Opportunity Employer. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.