Salem Health

Location: Salem Health, 665 Winter Street SE, Salem, Oregon 97301

Department: Information Services Clinical

Position Type: Full Time, 40 hours/week, Exempt

Schedule: 8:00am - 4:30pm, Monday - Friday

Your role with us

The clinical applications supervisor at Salem Health plays a key role in leading and developing a team of clinical application specialists, driving excellence in system implementation, support, and optimization. This position requires a strong technical expert with excellent leadership and communication skills, who can foster a culture of continuous improvement and collaboration. The ideal candidate is passionate about delivering high-quality patient care through technology and has a proven track record of success in a supervisory role.

What you'll do

• Leads and develops a high-performing team through effective coaching, feedback, and accountability, ensuring employees understand their role and responsibilities in achieving organizational success; promotes collaboration and teamwork; This position is responsible for overseeing a team comprised of the following positions: applications analyst senior, applications analyst II, and application analyst I.
• Establishes and communicates clear expectations, provides ongoing coaching and feedback, and holds staff accountable for adhering to standards and ensuring quality products and services.
• Models open, clear, and consistent communication, managing the team's response to communications and ensuring employees are informed about department and organizational goals, strategies, and action plans.
• Maintains expertise in clinical applications and technology, providing expert guidance in design, build, and implementation of solutions and driving projects to successful completion.
• Fosters a culture of continuous improvement, using performance improvement tools and processes to drive quality and service excellence, and holding employees accountable for completing Lean activities.
• Plans strategically and manages resources, developing and executing plans for the future direction of clinical applications, coordinating schedules and assignments, and ensuring compliance with regulatory issues.
• Creates a learning environment, developing opportunities for employees to grow and develop their skills, and staying current with industry trends and vendor recommended practices.
• Oversees the onboarding and training of new team members, delegating responsibility according to individual skills, knowledge, and abilities, and supervising the team within tasks and projects.

Required qualifications

• Epic certification or accreditation.
• Minimum of one year of progressive leadership experience.
• Minimum of one year of professional experience within relevant healthcare or business applications.

Additional information

• Candidates will thrive in this role by demonstrating expertise in project management and healthcare technology implementation, with a solid understanding of clinical and IT workflows.
• Success in this position demands strong technical knowledge of healthcare information systems, including Epic, and proficiency in software development and implementation methodologies; experience with IT Service Management tools like ServiceNow is highly valued.
• Professionals in this role will possess excellent interpersonal, communication, and facilitation skills, with the ability to collaborate effectively and lead teams with strong organizational skills and adaptability in a fast-paced environment.
• Effective time management and prioritization are essential, with the ability to create and track project plans, and strong working knowledge of MS Windows, Office Suite, and assigned applications and technologies.

Total rewards package

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org.