Modern Technology Solutions

Modern Technology Solutions Inc. (MTSI) is seeking a Senior Talent Development Specialist. This position is responsible for supporting and driving the organization’s Learning & Development (L&D) strategy through the design, delivery, and management of workforce planning, performance management, and career development initiatives. Additionally, this role is responsible for performance, career, and talent-related systems administration as well as reporting and analytics. The position is key in fostering a culture of continuous learning through upskilling and development planning.

Please Note: U.S. Citizenship is required.

Responsibilities and duties may include, but are not limited to:

Workforce Planning Responsibilities

• Drive workforce development initiatives that encourage employees to proactively explore career options, build new skills, and pursue internal opportunities
• Partner to integrate workforce planning insights into career development, internal mobility, and leadership development initiatives.
• Monitor external workforce and labor market trends to inform internal human capital strategies and benchmarking.
• Analyze learning needs, then recommend and support initiatives that close workforce capability gaps, such as reskilling, upskilling, or targeted development programs.
• Develop and maintain tools, dashboards, and reports that provide a clear picture of progress and health of workforce planning initiatives.

Performance Management Responsibilities

• Lead the administration and continuous improvement of the organization’s performance review cycle
• Ensure the performance management process is fair, consistent, and aligned with MTSI policies, industry best practices, and legal requirements.
• Develop tools, resources, and training for managers to effectively set goals, provide feedback, and conduct performance conversations, as well as continuous performance connections
• Design and implement training and job aids that build employees’ ability to craft quality performance goals, self-assess performance, seek feedback, and create individual development plans (IDPS)
• Ensure employee goals are aligned with organizational objectives, and guide writing measurable and impactful goals
• Track and analyze performance ratings, trends, and patterns; develop dashboards and reports to inform business leaders of workforce performance health
• Serve as system administrator for performance management tools/modules within the Talent Management System (TMS), ensuring accuracy, usability, and adoption

Career Development Responsibilities

• Connect performance outcomes with career paths, internal mobility opportunities, and development planning
• Support employees and managers in creating and maintaining IDPs, aligning employee aspirations with organizational needs. Additionally, develop tools, resources, and training to promote the use and benefit of development planning
• Promote and manage opportunities for employees to explore new roles, projects, and stretch assignments through internal mobility and talent marketplace platforms
• Provide tools, training, and guidance to managers to hold effective career conversations with employees
• Support leadership development program and initiatives for all levels of leadership
• Serve as the lead administrator for the internal talent marketplace platform, ensuring usability and adoption
• Track and report on internal mobility, participation in development programs, and career progression to measure impact and inform talent strategy

Other Responsibilities

• Partner with HR Business Partners to ensure they have the tools and knowledge necessary to carry out L&D programs with their respective business units
• Leverage in-depth knowledge and experience in own subject matter area
• Support other L&D department programs and initiatives, including tasks related to the performance management cycle, learning, and career development
• Contribute to department strategy; works independently with input in complex situations.
• Provide back-up talent management system (TMS) troubleshooting support and escalation point
• Participate in TMS test design, system testing, system implementation, and support of the end user for adoption purposes and ease of use
• Partner with third-party vendors to remain current on system specifications and releases and communicate updates and changes to impacted stakeholders
• Use best practices and knowledge of internal or external business issues to improve services or processes.
• Provide leadership to ensure the business/functional products are completed in accordance with the customer (internal or external) requirements and coordinate the activities of other professionals/analysts assigned to support the project/program/initiative.
• Work independently, with guidance in only the most complex situations.
• Act as a resource for colleagues with less experience, including formal and informal mentoring.
• Accountable for the quality and timely delivery of all agreed-upon deliverables. Ensure that task-related products are consistent in format and content with the overall required deliverables.
• Routinely engage with the internal partners and customers to coordinate activities.
• Identify and communicate opportunities to develop current and prospective business areas and offerings.
• Share knowledge and support peers, staff, and others to increase skills, foster improvement, and enhance outcomes.
• Effectively navigates and operates in areas of ambiguity, applying sound judgment, creativity, and problem-solving to deliver solutions where processes, structures, or expectations may not be fully defined
• Lead or participate in an internal MTSI committee or group (OCI, Charity, ESOP, etc.)
• Perform other related duties as assigned

Required Skills:

• Performance management process design and facilitation
• Workforce development and workforce planning
• Career development frameworks and career pathing
• Leadership development program support
• Instructional design and adult learning theory
• Talent analytics and metrics, as well as reporting and dashboard creation (Power BI, Smartsheet, etc.)
• Learning Management System (LMS) and talent system administration
• Proficiency in Microsoft Office Suite
• Excellent written and verbal communication, as well as presentation skills
• Consulting and advisory skills
• Strong analytical and problem-solving abilities
• Change management and dealing with ambiguity
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Good project management, organizational, time management, and overall self-management skills
• Commitment to continuous improvement and professional development

Qualifications and Education Requirements:

• Bachelor’s degree in human resources (HR), Organizational Development (OD), or related field and 5-8 years of experience in HR, L&D, talent management, OD, or related field; or Master’s degree in related field and 6-12 years of related experience
• 3+ years of experience managing and facilitating performance management programs
• 3+ years of experience designing and/or facilitating workforce development and workforce planning initiatives
• Experience facilitating career development, internal mobility and leadership development programs using development plans
• Systems administration and troubleshooting Cornerstone OnDemand product experience with the LMS, LXP, Performance, and Talent Marketplace.
• Experience using software to leverage data to develop dashboards and analytics, as well as other useful tools to support L&D operational efficiency.

Travel:

Travel may be required on an as-needed basis.

Clearance:

None

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