UNC Greensboro

Requisition Number S3033

Position Number 000058

Position Classification Title Administrative Support Spec

Functional Title Payment Compliance Specialist

Position Type Administration - Staff

University Information

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Accounts Payable Unit, a part of the Controller’s Office, provides administration for payments due vendors and faculty/staff reimbursements and student refund checks. These invoice/expenditure requests must be administered in accordance with the policies and procedures of the Office of State Budget and Management, Office of the State controller, UNCG, Internal Revenue Services, and Immigration/Naturalization Services. This unit includes six-seven personnel reporting to the Assistant Controller of Operations and processing of accounts payable without audit findings at the State internal and external level. Staff are required to maintain strong working relationships throughout the campus community. They are required to process check requests, journal entries, reconciling funds, testing and updating upgrades on Banner conversions.

Position Summary

The major function of this position is to audit the supporting documentation for payment disbursement requests and determine that these match the payments that have been generated, before the payments are disbursed. This positions is responsible for maintaining these audit files. In addition, this position reviews, sets up, and maintains vendor records as well as reviews vendor withholding tax status. This position is also responsible for maintaining the files of this documentation as well as the files of the W-9 forms that are submitted by each entity receiving a check. This position is involved in customer service in assisting vendors and campus with payment disbursement requests.

Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

• Experience in Higher Education and/or Banner preferred.
• Experience in accounts payable preferred.

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants are required to upload a list of at least three (3) professional references that includes:

1. Name,
2. Company Name,
3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
4. Email Address
5. Contact Phone Number

Recruitment Range $45,748 - $48,651

Org #-Department Office of the Controller - 56202

Work Hours of Position 8 A.M - 5 P.M., M-F, minimal overtime expected

Number of Months per Year 12

Posting Requirements

Job Family Secretarial and Clerical

Career Banded Title Administrative Support Spec

Open Date 10/16/2025

Close Date 11/05/2025

FTE 1.000

FLSA Non-Exempt

If other, please indicate

If time-limited, please specify end date for appointment.

Salary Grade Equivalency

Key Responsibility

Preparing, Reviewing, Researching, or Processing Forms, Reports, Documents, and Customer Service

Essential Tasks

• Reviewing invoices/backups to checks and payments.
• Researching invoice discrepancies.
• Review data and/or forms for accuracy.
• Each document number on a check is verified and matched to supporting documentation.
• Making sure backup documentation is uploaded in systems.
• Retrieving filed documents on request.
• Prepare affidavits and void uncashed checks.
• Provide efficient and effective customer service in reaching out to students and vendors.

Key Responsibility

Using technology, Software, and Equipment to View, Enter, Modify, or Copy Data

Essential Tasks

• Entering information into a unit or department database.
• Routinely using applications not included in Microsoft Office.
• Constantly accessing Banner Financial and Jaggaer/SpartanMart, JP Morgan PaymentWorks for information- Vendors and payments.
• Reviewing and Uploading vendor tax information in database.

Key Responsibility

Vendor Verification

Essential Tasks

• Review and access new vendor and maintenance requests.
• Utilize verification tools via IRS and JP Morgan.
• After obtaining verification, sets up upload new Vendors in the Banner System after analyzing. the information submitted on the W-9 Form which explains how the entity does business.
• Ensure tax status is properly reflected in Banner.

Key Responsibility

Assist in Year End 1099 Processing

Essential Tasks

• In January of each year, a report is issued from FAA1099 in the Banner System, which has collected all payments for services for the preceding year.
• This position audits the report and makes appropriate changes, removing Corporations and Foreign entities having the 30% Income Tax Withholding.
• These entities must have a 1042S Form reported to the IRS and these are done separate from our 1099 report to the IRS.
• After making necessary deletions and corrections, the report is submitted electronically to the IRS for verification of TIN numbers.
• When the report returns from the IRS, it must be audited, and any corrections made.
• This must be done before printing the actual 1099 forms to be mailed.
• This position helps to audit and make these corrections.
• This position runs reports monthly to delete any payments that should not qualify for a 1099.

Competency Information/ Records Administration

Competency Description

• Performs research, data collection and analysis of information, and report writing.
• Utilizes, reconciles, and manipulates data from different internal and external software systems.
• Applies are in-depth knowledge of a variety of complex processes and procedures.

Competency Level Advanced

Competency Problem Solving

Competency Description

• Independently resolves and/or develops recommendations for unprecedented issues and problems.
• Problem resolution requires some interpretation of policy and procedures.
• Serves as a resource for others in resolving unprecedented, non-standard issues and problems.
• Assumes responsibilities for and manages the results of decisions.
• Coordinates and facilitates solutions with other work units.

Competency Level Advanced

Competency Communication - Verbal

Competency Description

• Presents ideas in a clear, concise, organized manner.
• Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients.
• Advises program staff/clients in all matters related to program operations.

Competency Level Journey

Competency Communication- Written

Competency Description

• Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation.

Competency Level Advanced

Competency Office Technology

Competency Description

• Utilizes advanced training/knowledge; integrates varying software applications and systems for information and records purposes.

Competency Level Advanced

Competency Knowledge - Program

Competency Description

• Program knowledge includes acceptable interpretations, applications, and allowable exceptions of written policies and procedures.
• Requires knowledge of organizational structure, functions, and services, programs, office procedures and practices.

Competency Level Advanced

Competency Budgeting

Competency Description

• Acquire and apply knowledge of policies, procedures, and campus resources in order to complete budget forms.
• Monitors and reconciles departmental or program budget and tracks travel and office expenditures.

Competency Level Contributing

Physical Effort Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - F, Reading - F, Writing - O, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - O, Sitting - C, Lifting-0-30 lbs. - R

Work Environment Inside - C, Overtime - R

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