Starbucks

Now Brewing – director talent – retail solutions! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

The director, talent – retail solutions is a strategic partner to our retail organization, providing the talent identification & development solutions—at scale—that enable our coffeehouses to create the Starbucks Experience for our customers. This role leads a team focused on the development and delivery of integrated solutions across learning & development, talent management, and organizational effectiveness to ensure a strong pipeline of future-ready talent to deliver on our business priorities. The role also plays a critical part in shaping organizational effectiveness and fostering a culture of inclusion, belonging, and high performance.

As a director talent – retail solutions, you will…

• Lead a team of managers and/or senior professionals: driving high engagement and growth, fostering a high-performing culture built on inclusion and belonging, creating meaningful moments of connection to our culture and heritage, and developing a pipeline of exceptional talent.
• Work with senior leaders to identify, assess, and prioritize key organizational needs, then design and implement solutions that build or enhance critical capabilities within the retail organization in alignment with long-term business goals.
• Lead the development of core training programs and seasonal, moment-in-time development for our retail teams.
• Evolve talent identification and selection practices to support consistent growth across our retail teams to support of our goal of 90% internal hire rate.
• Integrate organizational effectiveness and talent and learning programs to create a seamless, connected experience for partners and stakeholders.
• Partner with PROBPs and business leaders to develop, implement, assess, and measure impact of strategic initiatives.
• Ensure effective change plans are in place for execution and long-term adoption and sustainability.
• Measure the business impact of talent and organizational effectiveness solutions against clear metrics. Monitor and report on org and talent metrics to inform decision-making and strategic planning.
• Drive continuous improvement by identifying gaps and creating feedback loops to enhance the effectiveness of programs, policies, and practices.

We’d love to hear from people with:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field.
• 10+ years of progressive experience, with expertise in a combination of: strategy, operations, talent management, learning & development, org effectiveness.
• Proven ability to lead enterprise-wide initiatives and influence senior stakeholders.
• Strong strategic, analytical, facilitation, and communication skills.
• Team leadership across multiple levels and functions.
• Strategic thinker and problem-solver with a bias for action and results who thrives in ambiguity.
• Collaborative leader with a proven track record of delivering within in a matrixed environment.
• Passion for developing people and building inclusive, high-performing teams
• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
• The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
• We believe we do our best work when we're together, which is why we're onsite four days a week.
• Join us and inspire with every cup. Apply today!
• Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
• Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.