Starbucks

Now Brewing – group manager, Creative Production! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by developing, optimizing and executing on our go-to-market seasonal campaigns to achieve our goal of customer-centered marketing across all channels. This role is responsible for the day-to-day management and flawless execution of complex creative production projects; while focusing on automation and creative production including but not limited to tools, systems, processes, etc. This position will also influence how we continue to focus on efficiency, finding new ways to leverage technology and processes within the work. In addition, this role will influence individuals and teams to adopt new ways of work that deliver agility, continuous improvement, collaboration and a growth mindset to our creative production approach, enabling us to effectively and efficiently scale and increase our volume of creative content.

As a group manager, Creative Production, you will…

• Ensure creative requirements and creative direction are clearly communicated to production teams.
• Ensure team members understand and work toward accomplishing the business vision, goals and program objectives.
• Partner with Creative, Marketing and Technology teams to develop long-term strategic roadmaps for the Starbucks menu domain to impact business OKRs.
• Maintain ongoing familiarity with existing marketing & creative technology tools & processes to oversee execution of day to day creative, content & production design projects.
• Leads the development of creative production models including processes, tools, systems, resourcing, etc. including coaching the team to continuously look for improvement opportunities.
• Develop and maintain collaborative relationships with marketing and other cross-functional stakeholders as thought partner in campaign planning, consulting on solution approaches and providing input to marketing plans to fully leverage existing tools, capabilities & efficiency.
• Input, influence and create operational business requirements for the development of new creative processes, capabilities, tools and systems that are relevant to the production team. Oversee validation, testing and adoption of new capabilities, features and tools.
• Recruit, build and lead a high-performing team, inspire others and gain organizational momentum. Lead via influence, persuasion, negotiation and effective communications and build relationships effectively.
• Identify and communicate key responsibilities and practices to ensure the team promotes a successful attitude, confidence in leadership and teamwork.
• Clear roadblocks and escalate on behalf of the team to ensure issues are resolved, as needed.
• Has a mastery level of Marketing, Marketing Technology, Product and Creative functions.
• Build highly collaborative and trusting relationship with internal partners and external suppliers/vendors.
• Provide coaching, mentoring and leadership support to team members, inspiring them to achieve business results.
• Foster positive team energy, manage team expectations and work collaboratively to find creative solutions when problems arise.
• Strong conceptual thinking and understanding; the ability to think strategically in how design systems and templates will impact automation and technical systems.
• Experience in deciphering and delivering artwork against technical specifications, ink/special treatments, color separations, and print-ready art required.
• Experience using design systems and designing based on inputs from data, product and research.

We’d love to hear from people with:

• 4-year Bachelor’s degree in Fine Arts/Visual Design/Visual Communication/Graphic Design or related field
• 10+ years of experience with a creative agency or in-house creative team designing across print, print production, and/or web experiences
• 10+ years of experience in creating print ready and digital assets, and design systems.
• 10+ years of experience developing new retail formats and driving cohesive store communication
• Highly Proficient in Adobe Creative Suite, including programs like InDesign, Photoshop, Illustrator, Acrobat and Creative Cloud. Proficient in programs like Adobe Experience Manager, After Effects and Figma.
• Has an outstanding portfolio of work showcasing print-ready art and/or consumer facing experiences and demonstrates originality, innovation and strong problem-solving skills.
• Effective at establishing shared goals for cross-functional teams and influencing cross-functionally to achieve them.
• Strong problem solving, influencing and analytical skills and an ability to think outside the box to achieve results.
• Compelling presentation skills, persuasive and succinct oral, written and email skills.
• Proven technical understanding, with ability to grasp new technologies & concepts quickly. Interest in technology & digital innovation to solve complex customer and marketer problems.
• 10+ years of experience working across technology and marketing organizations
• 10+ years of management and team development experience.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.