Marriott

JOB SUMMARY

The Director, Procurement Quality Assurance will lead the transformation of quality assurance processes across Marriott’s US & Canada procurement function. This role serves as a strategic and operational bridge—ensuring QA is embedded in both current manual workflows and future technology-enabled systems. The Director will oversee the development and execution of QA frameworks, drive automation and innovation, and collaborate with cross-functional teams to elevate supplier performance, compliance, and process integrity. This leader will play a critical role in shaping the future-state vision for procurement QA, while maintaining hands-on accountability for current-state operations and continuous improvement

CANDIDATE PROFILE

Education and Experience

Required

• 4-year bachelor's degree from an accredited university in Business Administration, Hotel Management, or related sector.
• 10+ years of quality, procurement of operations experience.
• Strong analytical and strategic thinking skills.
• Strong verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms.
• Ability to travel up to 50%.

Preferred

• Advanced degree or MBA
• Experience with tech-enabled procurement systems and automation tools.
• Demonstrated ability to create strategy and implement change in a geographically dispersed and highly matrixed cross-disciplined environment.

CORE WORK ACTIVITIES

• Lead and own the quality assurance function across direct supplier relationships, ensuring consistent execution and compliance through both internal teams and third-party providers.
• Drive planning, deployment, and continuous improvement of automation and AI-enabled QA tools to implement and drive compliance to established standards for food safety and quality. Streamline processes, reduce manual intervention, and enhance data accuracy.
• Support vendor selection, evaluation and on-site vendor facility qualification procedures, ensuring alignment with enterprise procurement Code of Conduct and other procurement objectives.
• Partner with category managers, business development, and IT to align QA standards with broader procurement goals.
• Design, implement, and continuously enhance robust quality assurance frameworks that ensure consistency, compliance, and operational excellence across all procurement activities.
• Develop, implement and execute all product safety recall procedures and support root cause and corrective action planning in coordination with category managers.
• Lead enterprise-wide initiatives to automate QA processes, leveraging technology to reduce manual workload, improve accuracy, and increase efficiency.
• Provide strategic input into the development and optimization of procure-to-pay systems, ensuring QA requirements are embedded into platform capabilities and workflows.
• Operate as both a hands-on contributor in current-state procurement operations and a strategic leader shaping the future-state QA vision, roadmap, and transformation initiatives.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.