Dentsu Aegis Network

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Carat is an award-winning media agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

Purpose of the Role

The purpose of the Managing Partner is to play a senior leadership role in owning and driving the relationship with one of our largest clients. You will play a vital role in looking to the horizon and helping them to move their business forward and defining the role that media and communications will play in helping to execute this.

You will lead, inspire and motivate our people within the group to deliver best in class service and output for your clients by ensuring the right team fit.

You will develop a deep understanding of how each client’s business operates and what their key objectives and challenges are. You will then use this knowledge to improve the partnership and develop dentsu solutions to help your clients achieve their business goals; ultimately driving growth, revenue and profitability for both the client and dentsu.

Key Responsibilities

Clients - Becoming a true Business Partner:

• Owning the client relationships within the group, improving, developing and ensuring excellence in client service and moving us from a service provider to a true business partner.
• Identify the client’s service requirements and develop & execute a plan that exceeds a client’s expectations, maximises business growth, income & profit for our clients and us.
• Escalation point for any client issues – pulling together the right people from around dentsu to solve any issues in a timely manner, being an open, honest & trustworthy partner for the clients.
• Continually driving forward the relationship, asking questions and agitating for better
• Truly understand and are able to articulate the impact of our activity on the clients business and understand the trading environment that the client is working in.

People – Nurture, progress & retain our talent:

• Lead and inspire the team in your group - creating a positive team dynamic where great work and behaviours can be exhibited,
• Ultimately responsible for the career development of your group; but specifically managing and coaching the Client Partners to ensure we are growing and developing talent. Always thinking to the future about succession planning, nurturing top talent and career opportunities for the team across Carat and beyond
• Work with the Client MD and other Managing Partners to ensure the right team resourcing requirements are planned for and implemented across your group and the agency, flexing your resource according to demand.

Growth/Commercial – Delivering commercial objectives & growth:

• Developing deep understanding of the clients’ business to develop & action strategic Client development growth plans as to how we deepen, grow & sustain our partnerships.
• Ensure we hit our commercial targets, overseeing any new commercial opportunities & delivering dentsu growth within the client group.
• Accountable for managing client profitability information within the group & looking at how we can improve efficiencies and productivity to maximise this.

Work – Forward looking, best in class output:

• Driving best in class work by understanding channel approaches and pushing expertise forward.
• Crucially enabling the team to deliver market leading strategy and planning through our data and tech capabilities.

Qualifications + Skills

• Extensive and proven experience of leading a team of high performing individuals within the media space.
• Performance mindset across all channels and strong background in both brand building and digital.
• Ability to understand and deliver positive value add and impact to a client’s business performance.
• A track record of generating revenue for your agency and market-leading work for your clients through your ability to see situations from a commercial perspective.
• Great interpersonal and communication skills with the ability to build relationships and take people on the journey with you.
• A trusted client adviser with strong people management experience and skills.

What we offer

• This is a 6-month FTC role.
• The team is based in our London office but operates under flexible working arrangements.
• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

#LI-Hybrid #LI-CARAT

Location:

London

Brand:

Carat

Time Type:

Full time

Contract Type:

Temporary Cover (Fixed Term)