Network Support Engineer with English + Spanish
IBM Technical Support Services’ (TSS) mission is to become the largest and most successful provider of technical support services in the world. The Client Innovation Center in Sofia, Bulgaria is building a trans-disciplinary team of network support specialists tasked with supporting our clients in any country worldwide.
The Network Support Engineer with English + Spanish is a Customer Service Engineer role that is a member of a technical team who’s responsible for owning and resolving support requests raised by customers. The team includes mostly engineers with dual language proficiency (English plus one additional language).
Knowledge / Skill and Expertise
+CCNA or equivalent Cisco certification is a plus
+Technical Support experience is a plus
+Additional languages i.e. Spanish, desirable German/French/Russian/Polish.
This is an excellent opportunity to lead in a fast growing team in the IBM’s Client Innovation Center and contribute to the future success of TSS, IBM, and our clients.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Role ( Job Role )
Remote Technical Support
State / Province
Primary job category
Is this role a commissionable/sales incentive based position?
IBM Business Group
City / Township / Village
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
Preferred Technical and Professional Experience
Early Professional Track
Not Applicable - Professional Hire
New Collar Role