Sirva

Position Summary Manage the $330MM North America Moving Services Consumer Line Haul Channel P&L for Allied and North American Van Lines - Design & Implement Sales Strategies, Programs, and Promotions to Drive Volume and Net Income to Exceed the Annual Financial Objectives for the Consumer Channel; Lead Revenue Management Pricing for Channel; and Assist in the Development of the Long-Range Plan for the Consumer Channel. Participate in Development of and Implement New Product Development for the Consumer Segment: Small Moves, Containerized Moves, Tariff Related Enhancements, etc. Implement Business Plan through the Consumer Sales Force of 1,500+ Salespeople Across North America; Includes Metric Development and Monitoring, Engaging Sales Managers, Training & Coaching of Sales Force, and Working with Underperformers. Business Owner of the Current Technology Support Tools (HomeTouch/Techmate) and Implement the Vision for New Upgrades/Systems to Differentiate Allied and North American Van Lines. Supervise Lead Acquisition Efforts Both Internally and at the Agency Level to Support the Consumer Sales Effort. Portfolio Management of Agents to Drive Improved ROI’s on Existing Investment in Consumer Channel: Develop Agent Specific Business Plans (Sales Goals, “Feet on the Street”, Leads, YP, etc), Plan Implementation, Gap Analysis, and Monitoring. Consult with Pricing Department to Establish Pricing for Consumer Products to Capitalize on Existing and New Revenue Management Techniques. Provide Advice, Counsel and Direction to the Brand Managers (Allied/North American) Regarding Market Representation, Under Performing Agents, Customer Trends, and Corrective Actions. Oversee the Design, Implementation and Monitoring of Marketing Initiatives: Responsible for Design, Development, Coordination & Analysis of Marketing Campaigns, Attaining Senior Management & Agent Committee Approvals, Communication & Training of Agent Network, Measuring Financial Performance. Participate in the Budgeting Process. Conduct Agent Specific Sales Calls/Training, Regional Training, & Sales Courses. Functions and Responsibilities Percentage Function 30% Agent Interaction to Drive Initiatives—First Contact in Escalation Process 30% Daily Channel Management: P&L, Metrics, Initiatives, Vision, Marketing 20% New Product Development 20% Sales Training Qualifications and Preferred Skills 3-5 years’ experience in the transportation industry, specifically household goods, and an understanding of its marketing cycles. 2-3 years’ experience in general business management with P&L (profit and loss) responsibilities. Understanding of an independent agent network environment. Strong leadership skills with the ability to thrive and influence decision makers in a matrixed environment. Strong interpersonal communication skills, both oral and written. Excellent organizational and time management skills. Change agent, determined to attain goals and deliver on commitments while building a sense of urgency. Strong financial acumen and an understanding of business application technologies. Strong analytical skills with abilities in problem solving and conflict resolution. Highly proficient in Microsoft Excel and Access software. Education and Certification Requirements Bachelor’s degree required. MBA or business related master’s degree. At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position: Position Title: Consumer Product Manager Salary Range: $83,000-$115,000 USD Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.