Blue Shield of California

Job Description

Your Role

The Stellarus Product Management team defines technology products and brings them to market to help Stellarus’s health plan customers improve cost, quality, experience and growth. The Product Manager - Payment Integrity will report to the Senior Director of Product Management, Cost of Care. In this role you will own and drive the product definition and product roadmap for Stellarus’s Payment Integrity solutions throughout our Product Development Lifecycle, working closely with product managers for other related products. You will lead a cross-functional Product Squad that governs the product, identifies and writes product requirements, and manages a backlog for the product. You will have responsibility for the success of our product and our customers who use the product.

Responsibilities

Your Work

In this role, you will:

• Identify, understand, and develop ongoing key personas for product areas
• Exhibits natural and intuitive user empathy
• Determine and analyze KPIs at a product level to establish experience success, failures, and next steps through iteration
• Conduct secondary market research
• Effectively organize and lead brainstorming sessions
• Develop product roadmap by achieving alignment with key stakeholders and execute to achieve aligned outcomes
• Utilize product management tools to create, manage, and prioritize agile team backlog
• Write detailed user stories and acceptance criteria covering multiple user-types
• Drive trade-off discussions between scope and schedule Identify risks within a product and develop mitigation plans
• Develop product roadmap by achieving alignment with key stakeholders and execute to achieve aligned outcomes

Qualifications

Your Knowledge and Experience

• Minimum 6 years of experience in Product Management, Management Consulting, or Entrepreneurship required
• Requires a BA/BS in Business, Finance, Economics, Public Health, or Information Technology Graduate degree (e.g. MBA) is highly desirable
• Requires advanced capabilities and experience writing business requirements, user stories, and epics for complex products
• Requires expertise and thought leadership in health plan payment integrity solutions
• Desired: Experience managing an Agile backlog
• Desired: Experience leading and facilitating a cross-functional team or forum
• Strong collaboration, communication, and leadership skills

ABOUT US

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above). Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Pay Range for California $119130.00 to $178860.00 Pay Range for Bay Area $134292.00 to $201624.00 Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles.