Ramsey Care Customer Service

Ramsey Solutions

Responsibilities
Workhours

Description

5 million: the number of lives changed through Financial Peace University.

13 million: the number of weekly listeners to The Dave Ramsey Show.

1 million: the number of people who’ve attended our live events.

700 and growing: the number of team members at Ramsey Solutions who do work that matters.

15 and growing: the number of digital products we develop and maintain. 

We’re growing like crazy and looking for an amazing Ramsey Care Service Advisor who wants a career with a purpose. We’re on a crusade to help people change their lives! Do you want to see the work you do make a huge impact on others each and every day? Read on!

Do you love talking on the phone? Are you great at multi-tasking? Are you someone who loves flexibility? Are you passionate about helping others and providing HOPE? If this is you then you may be just the person we are looking for!

Were searching for a unique individual to be on our Customer Care Service team.

What winning looks like:

  • Interact with customers via email, phone, chat, and social media channels and return all messages within 24 hours
  • Speak with customers face to face when they stop by our offices
  • Point customers to the correct resources for their needs
  • Record pertinent customer information
  • Inform customers of product and/or live event details
  • Respond to problems or concerns to the customers’ satisfaction
  • Continually study and learn how to better and more efficiently serve our customers

 Skills you need to win:

 

  • Ability to speak with customers via phone in a friendly, professional and helpful manner
  • Exemplary communication skills—both written and oral
  • Organized and detail-oriented
  • General sales background a plus
  • Outstanding customer service skills
  • Excellent "people skills"
  • A huge fan of Dave Ramsey and his principles
  • MS Office skills
  • Ability to work well as part of a well-established winning team

If this sound like you, we want to hear from you! It’s a calling, and we’re on a mission to change lives. Join the crusade!

EOE/M/F/Vet/Disabled 

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Confirmed 15 hours ago. Posted 30+ days ago.

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