HR Services Operations (Offer & Onboarding Operation) Associate / Analyst / Senior Analyst

Accenture

Job Summary:

Support our client’s hiring and onboarding operations by managing post-selection activities with precision, speed, and professionalism. This role ensures candidates transition smoothly from offer acceptance to Day One readiness, while maintaining compliance and service excellence across regions. It is ideal for someone who thrives in a fast-paced, client-facing BPO environment and has experience supporting HR operations.

Key Responsibilities:

  • Manage end-to-end post-selection processes across SEA and ANZ, including offer creation, contract dispatch, pre-employment checks, and candidate status updates.
  • Coordinate onboarding administration such as document collection, system access setup, and scheduling of onboarding activities
  • Maintain accurate records and ensure timely handover to payroll, HRIS, and compliance teams
  • Liaise with client stakeholders to resolve onboarding blockers and ensure readiness for Day One
  • Identify process gaps and propose improvements to enhance candidate experience and operational efficiency
  • Ensure adherence to client SLAs, data privacy regulations, and local labor laws across supported markets

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Job Qualifications:

  • Bachelor’s Degree in Human Resources, Business Administration, or related field
  • 1 – 5 years’ experience in recruitment operations, onboarding, or HR administration within a BPO or shared services model
  • Experience supporting HR processes across SEA and ANZ markets
  • Strong attention to detail and ability to manage multiple tasks under tight timelines
  • Proven agility in handling dynamic client requirements and shifting priorities
  • Proficiency in ATS, onboarding platforms, and document management tools
  • Excellent stakeholder management and communication skills
  • Fluency in Cantonese and English is a must

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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Confirmed 30+ days ago. Posted 9 days ago.

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