Paylocity

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Job Type

Contract

Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology!

Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience.

Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit!

Jira Administrator

Position Overview

Product & Technology Operations applies principles of process design, governance, and tooling strategy to shape how teams plan, track, and deliver work.

The JIRA Administrator plays a vital role in ensuring seamless project execution, collaboration, and operational excellence at Paylocity. We are looking for an individual leader to help us evolve our existing JIRA implementation to enhance project visibility and efficiency. This role is responsible for administering and optimizing JIRA across Product, Engineering, PMO and UX. Collaborating closely with cross-functional teams—including product managers, developers, researchers, and operations—you will configure workflows, maintain governance standards, and ensure JIRA supports the Product and Technology operating best practices. You will also help teams adapt to evolving business and process needs by facilitating change, guiding adoption, and evolving existing systems to better support how we work. You will create dashboards, reports, and automations that improve visibility and alignment. Additionally, you will contribute to team culture by sharing expertise, supporting adoption, and fostering a collaborative, efficient environment.

Primary Responsibilities

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Managing and optimizing Atlassian tools, enhancing project visibility and efficiency, supporting the Paylocity mission
• Configure and maintain JIRA projects, workflows, fields, permissions, and schemes.
• Partner with product, engineering, and UX teams to align JIRA usage with operating best practices.
• Facilitate change by stepping into existing systems and processes, identifying improvement opportunities, and evolving them to meet changing business needs.
• Create dashboards and reports that track delivery, capacity, and progress against commitments.
• Design, implement, and maintain advanced automations, APIs, and integrations with JIRA and other systems.
• Manage data migrations between projects during organizational restructuring.
• Lead JIRA and Confluence consolidation and migration efforts resulting from acquisitions.
• Troubleshoot issues, provide user support, and maintain clear documentation.
• Ensure smooth navigation and understanding of workflows through consistent governance.
• Break down complex tooling problems, identify patterns, and propose scalable solutions.
• Contribute to playbooks, training, and enablement materials for teams.
• Build strong relationships across functions to support alignment, adoption, and consistent usage.

Education and Experience

Required Experience

• Degree in a related field or equivalent work experience.
• Minimum of 5 years of hands-on experience administering JIRA and Atlassian tools in a complex, multi-team environments.
• Strong understanding of JIRA workflows, custom fields, permissions, and reporting.
• Experience designing and maintaining dashboards and reports for team and leadership visibility.
• Hands-on experience with JIRA automation rules, APIs, and advanced configurations.
• Understanding of business processes and how tooling supports them, with the ability to recommend improvements.
• Experience supporting agile practices such as Scrum or Kanban in JIRA.
• Proven ability to collaborate with and influence cross-functional teams.

Preferred Skills

• Jira Administrator Certification (ACP-100) strongly preferred; additional Atlassian certifications are a plus.
• Experience with Confluence administration or integrations.
• Familiarity with Advanced Roadmaps, JIRA Product Discovery, or JIRA add-ons
• Knowledge of SaaS product development environments and best practices.
• Stay current with Atlassian product updates and best practices.

Soft Skills

• Curious and adaptable, eager to improve processes and tooling.
• Skilled facilitator of change, helping teams adopt new practices and evolve existing systems.
• Strong advocate for operational excellence and transparency.
• Skilled in relationship-building within a collaborative environment.
• Proactively share insights and learnings, fostering a culture of growth and enablement.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed

The pay range for this position is $60 - $75 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.