Why Nasdaq
When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.
Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.
What we offer
Nasdaq is seeking a highly motivated Technical Client Success Senior Analyst to join a small, highly collaborative team that is helping build out the Nasdaq Data Link platform. We consider Client Experience essential to our success and we are looking for an individual who is committed to helping provide excellent service standards to our client base and to ensuring they have the best possible experience on our platform.
The Technical Client Success Senior Analyst will be responsible for keeping Nasdaq’s data clients happy and will also spend time working with the product development team to share customer feedback and insights to help make the product better.
Successful candidates will be curious, independent thinkers who are excited by challenges and have a relentless focus and commitment to our clients.
What you will do
In this role, you will:
What We Expect
Successful customer support requires solving real customer problems. To that end, we seek individuals who are proactive and resourceful. We expect you to have:
Nice-to-have:
What do we offer you?
We recognize that our employees work tremendously hard; in exchange, you will receive a competitive salary package, HMO coverage for you and your dependents from day one, an annual bonus, employee stock purchase plan, retirement plan, education reimbursement options, paid vacation and sick leave, subscription to eLearning platforms, fitness, wellness, and more.
We also provide our employees with the resources and opportunities they need to chart a career of achievement, growth and endless possibilities.
What do we offer you?
We recognize that our employees work tremendously hard; in exchange, you will receive a competitive salary package, HMO coverage for you and your dependents from day one, an annual bonus, employee stock purchase plan, retirement plan, education reimbursement options, paid vacation and sick leave, subscription to eLearning platforms, fitness, wellness, and more.
We also provide our employees with the resources and opportunities they need to chart a career of achievement, growth and endless possibilities.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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