The Community Operations Escalations Team coordinates across different internal and external teams to help intelligently scale enforcement and application of Facebook's Community Standards. Our team focuses on identifying areas for improvement, optimizing processes, solving challenging problems, and most importantly, helping to prevent them in future. This is an exciting opportunity to help drive impact and strengthen user trust on Facebook and Instagram.
We are seeking a team-oriented problem solver who can build strong relationships and thrives in ambiguity. You work well in high pressure situations, and quickly implement solutions, activating partners and subject matter experts as needed. You communicate clearly to various stakeholders, and provide key updates and findings as high priority escalations unfold.