The USAID-funded Local Governance Assistance Activity (LGAA) in Bosnia and Herzegovina (BiH), implemented by Tetra Tech International Development, is currently accepting expressions of interest for an Expert on Process Management and Optimization for a short-term technical assignment (STTA). The Process Management and Optimization Expert will work with the LGAA team based in Sarajevo, BiH.
Position Description/Summary: The purpose of this assignment is to engage a local expert for a short-term consultancy to work with the three LGAA partner LGUs (Vares, Zenica and Teslic) to detail the existing business process for issuing construction permits, and to identify ways to improve the process, both in terms of streamlining the process and reducing the length of time required for completing this process. The Consultant should also assist partner LGUs in identifying the steps in this process causing the most dissatisfaction among citizens and businesses and support partner LGUs in devising approaches to address.
The anticipated level of effort for this assignment is 45 days. The period of performance for this assignment is o/a April 10th to June 30th, 2024. The Process Management and Optimization Expert will perform the work both remotely from their home of record in BiH, and on-site in the 3 LGUs of Vares, Zenica and Teslic. Domestic travel is therefore expected.
Responsibilities:
Task 1: Review legal and regulatory framework relevant to the provision of the service.
Task 2: Review of current business processes related to the service provision.
Task 3: Review of the document management system (DMS).
Task 4: Prepare a flowchart of improved business processes and related recommendations.
Minimum Qualification Requirements:
To be considered, please submit the following:
Please ensure that only the requested documents noted above are submitted. Only candidates who have been selected for an interview will be contacted. No phone calls, please.
Tetra Tech International Development is committed to safeguarding and technical excellence in equality and social inclusion. Our team of dedicated Gender, Youth, and Social Inclusion (GYSI) advisers work closely with our staff and partners to share international norms and best practices to improve the livelihoods of the world’s most marginalized groups. Tetra Tech International Development is especially interested in candidates that can contribute to our Diversity, Equity, and Inclusion (DEI) initiatives that aim to expand inclusion and an authentic sense of belonging to all our staff regardless of background.
Reasonable Accommodations:
We are dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech’s Disability Assistance Page. Our recruitment team looks forward to engaging in an interactive process to provide helpful and reasonable accommodations for candidates.
Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 550 locations around the world. Our reputation rests on the technical expertise and dedication of our employees — 27,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. We are an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans employer.
ARD 188
Project opportunity
Democracy, Rights, and Governance (International Development)
Additional Information