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Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

  • End to end completion of user stories from epic stage to final handover to Application Managed Support (AMS).
  • Analysis, evaluation, and support of SAP S/4 HANA Release upgrades.
  • Troubleshooting and resolution of helpdesk tickets escalated to Level 3 (expert mode) support.
  • Regular maintenance of training documentation used for handover to Support
  • Analysis and evaluation of features within each upgrade and provide recommendation.
  • Testing and resolution of upgrade related fixesSkills Knowledge and Expertise
  • Working knowledge of SAP Sales & Distribution, Materials Management & Financial accounting (Cloud or ECC).
  • Functional experience in multiple spectrums of Customer service: Service Management, inhouse repair, Field service, Warranty process.
  • Proven template rollout and support experience.
  • Familiar with Agile and Scrum working methods.
  • Sound interpersonal and communication skills.
  • Able to work independently but remains a team player.
  • Knowledge of integrations between Hybris Cloud for Service and S/4 HANA Cloud an advantage.
  • Familiar with Fiori User Interface advantageous.

Qualifications

B.E or B.Tech

Additional Information

5-8 yrs experience in SAP CS

Read Full Description
Confirmed 19 hours ago. Posted 21 days ago.

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