Project Administrator

SG Digital

Company Type

Company Description

OpenBet (part of SG Digital) leads the global gaming market, providing innovative software that powers the world’s most successful operators.

We pride ourselves on product innovation and technical excellence and are constantly adding new applications and new functionality to our product suite, used by billions of end users. And, while many other companies have been downsizing, we continue to see growth across our business.

Want to be part of our story?

Job Description

We are looking for a  Project Administrator to join our Enterprise PMO team.  The role includes supporting several internal programmes covering: Reporting, KPI tracking, analysis, resource planning and forecasting system (RMS) updates, timesheet enquiries and planning event organisation.

A key part the role will be the administration of our JIRA and Confluence applications as we look to standardise our approach following recent acquisitions.  The role will provide an ongoing service to all the project teams including: JIRA project set-up, project space creations, template creation, enforcing standards, sanitising existing usage and promoting best practice.


Responsibilities of the Project Administrator:

  • Assist in keeping the Resource Management System (RMS) up to date

  • To monitor and track project inputs on a regular basis across all Technology teams

  • Assist in coordinating internal team moves

  • Assist in preparation of the Operations Monthly Report by coordinating with Finance, IT, Support and Retail teams

  • Produce regular reports weekly and monthly to meet the needs of different audiences

  • Deal with management requirements for adhoc reports in a timely manner

  • Provide configuration and administrative support of JIRA and Confluence

  • Assist in JIRA consolidation project following recent acquisition

  • Creation and set-up of JIRA projects

  • Design and implement workflows, fields, permission schemes, post functions, etc.

  • Build filters, custom dashboards, and reports

  • Assist the Business Intelligence team in data extraction and reporting needs

  • Coordinate and respond to support requests

  • Administer JIRA usage on a day to day basis

  • Manage user permissions

  • Research and implement Atlassian best practices

  • Maintain Confluence content health by analysing usage, identify stale content and assisting in content cleansing

  • Define Project and Programme templates for Confluence

  • Administer content ownership and space maintenance in Confluence

  • Provide Confluence support to the business

  • Train staff on JIRA/Confluence and how to navigate our projects and spaces

  • Creation of external Confluence portals for customer collaboration



  • University Degree in Computer Science, Information Systems or any related degree

  • Excellent level of spoken and written English

  • Hands-on experience managing JIRA & Confluence

  • Experience administering and customising JIRA projects

  • Excellent Office package skills, including full knowledge of Microsoft packages and/or GSuite

  • Good time management skills

  • Sensitive to timely supply of executive team reporting requirements

  • Self-motivated and well organised

  • Experience creating and enforcing standards

  • Ability to effectively prioritize work, collaborate, troubleshoot issues and complete tasks on time

  • Detail-oriented


  • Experience of working in the Online Gaming and Sports betting industry

  • Experience in Confluence administration including security, spaces, basic design, integration with JIRA
  • Understanding of Agile methodologies and the SDLC
  • Atlassian JIRA Administrator certification

Additional Information

Why would you enjoy working with us at OpenBet?

  • Competitive benefits, an open and supportive environment as well as a modern and exciting workplace

  • The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow

  • Tangible and genuine development - at OpenBet, you can take your career where you want it to go!

  • Exposure to real work, business-critical projects and the chance to develop some of the world’s leading e-commerce sportsbooks whilst working on exciting client projects and interact with lots of code!

And if that’s not enough;

 you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.

I'm interested
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Confirmed 5 hours ago. Posted 30+ days ago.

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