Duke Health

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

HEALTH CENTER ADMINISTRATOR - DUKE PRIMARY CARE-MIDTOWN

General Description of Role

Provide overall administrative direction and oversight for policies, procedures and programs including all nursing functions for DPC Midtown.

Duties and Responsibilities

• Provide administrative direction and coordination for policies, procedures, and programs of DPC Midtown.
• Establish schedules, task assignments, and allocate resources to meet departmental commitments.
• Determine fiscal requirements, prepare budgets, and monitor expenditures.
• Maintain liaison with administration, physicians, and outside organizations to coordinate business and resolve issues.
• Prepare operational and financial reports, analyze trends, and make recommendations.
• Develop and implement operating policies and procedures; ensure compliance and keep employees informed of changes.
• Represent the clinic in meetings and activities; ensure achievement of balanced scorecard targets.
• Direct personnel functions including hiring, orientation and performance appraisals for all DPC Midtown staff.
• Collaborate with colleagues to optimize staff resources and promote education for patients and the community.
• Identify clinical operational needs, manage equipment and supplies, and ensure compliance with regulatory bodies.
• Cultivate exemplary customer service and promote effective communication skills.
• Develop and implement processes for ongoing quality improvement.

Required Qualifications

Education:

Bachelor's degree in nursing is required. Master's degree in nursing, business, or healthcare related field strongly preferred.

Experience:

Work requires 5 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions,

Degrees, Licensure, and/or Certification:

Must have current or compact RN licensure in the state of North Carolina.

BCLS certification required.

Knowledge, Skills, and Abilities:

Accounting/bookkeeping and budget projections

Duke personnel policies and practices

Data analysis

Planning, prioritization and time management

Effective communication skills

Identifying, recruiting, developing and retaining top talent

Leading teams by motivating and influencing, conflict prevention and management

Managing vision and purpose

Working knowledge of regulatory requirements including North Carolina Nurse Practice Act

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.