Dorsia

Why Dorsia

Dorsia is at the forefront of hospitality tech innovation. We are revolutionizing the way people experience dining by leveraging cutting-edge technology to offer exclusive restaurant reservations and VIP experiences. Join us as we continue to expand our footprint and reshape the hospitality industry.

About Us

At Dorsia, we’re redefining access to the most in-demand restaurants, events, and experiences. Our platform blends cutting-edge technology with luxury hospitality, helping our members access reservations that are otherwise impossible to get. As we scale, design is at the heart of how we build magical, premium, and intuitive experiences for both our members and partners.

Role Overview

We are seeking a Director of Design with a strong foundation in agency work to lead and scale our design function. You’ll bring a blend of systems thinking, taste-driven creative direction, and client-oriented delivery discipline to build a design team and practice that can shape the future of luxury consumer experiences.

What You’ll Do

• Design Leadership: Own and evolve Dorsia’s design language and standards across web, mobile, and internal tools. Deliver strategic, pixel-perfect experiences that reflect our brand and values.
• Team Building: Hire, mentor, and develop a high-performing design team that thrives on tight collaboration, experimentation, and rapid iteration.
• Creative Direction: Set the visual and interaction direction across our product surfaces—consumer, concierge, and partner—ensuring consistency and polish.
• Partner Cross-Functionally: Collaborate with product, engineering, marketing, and operations to align design with business goals, creating holistic customer experiences.
• Process Ownership: Shape design processes that balance agility with excellence. Lead critiques, reviews, and workshops to drive better design outcomes.
• Stakeholder Engagement: Translate business requirements into inspiring design strategies, while maintaining clarity and alignment across leadership and stakeholders.

You Might Be a Fit If You

• Have 8+ years of design experience, including 3+ years in agency environments, working with high-end or luxury brands.
• Have led design for consumer-facing mobile or web products at high-growth startups or established brands.
• Are comfortable leading teams and workstreams in fast-paced, ambiguous, and evolving environments.
• Have a strong portfolio demonstrating depth in both visual design and interaction design across responsive platforms.
• Are fluent in tools like Figma, FigJam, and prototyping tools, with a hands-on attitude.
• Thrive on turning complex systems into elegant, delightful experiences.
• Have excellent communication skills, with the ability to present design vision at all levels of the organization.

Bonus Points

• Experience designing in hospitality, travel, dining, or premium lifestyle industries.
• Familiarity with brand development, identity systems, and storytelling.
• Previous experience building design systems and/or motion design principles.

Why Join Us

• Be part of a mission-driven company redefining the possibilities for luxury technology.
• Work with a passionate, highly collaborative cross-functional team.
• Competitive salary and equity package.
• Premium access to the Dorsia platform.

Compensation:

New York Pay Range

$175,000—$250,000 USD

Our Core Values

Lead with hospitality. We respect the craft and precision that are intrinsic to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and members.

Mise en place. We are persistent in preparation, prioritization, and focus to anticipate our customers’ needs to create a powerful platform rooted in simplicity and elegance. And we know that details matter, which is why superior design is crucial to our brand ethos. Thoughtful design is baked into everything we do—our product, brand, creative, culture, and beyond.

Go around the table—then commit. We know creativity takes feedback and iteration, and differing opinions can lead to healthy debate. While we encourage all voices to speak up and be heard, we are geared toward action and unify around the decision once it's made. Sometimes an individual idea or project may not be what’s best for the company, so don’t be afraid to kill your darlings.

Our product is our signature dish. We are a product and marketing-led organization. Protecting our brand and vision needs to be top-of-mind with every move we make.

Optimize turn times. We are creating beautifully-designed, tech-forward solutions to automate all sides of our business: for members, restaurants, and employees. And we’re laying a data-rich foundation to enable all stakeholders to make better decisions and enjoy the finer things in life.

Savor it. We eat slowly and celebrate the wins we share with those around the table. We’re in this for the long-haul, so enjoy the ride.

Stay hungry. We can change the world or someone else will. We believe in a sense of urgency to keep pushing toward our goals. And there’s always room for dessert, because there’s always more to do.