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Position Description:

The financial world is in a state of great change. Insurers face major challenges in meeting growing customer expectations. At the same time, cost control, data science leveraging, digitization and increasingly complex laws and regulations are pressing issues that require solutions. Technology is the key to overcoming these challenges. CGI plays a crucial role in digitizing financial processes, both on the front end (customer contact) and on the back end (insurance claims). We guide our clients into the world of tomorrow.

As a crucial member of our team, your mission is to guide and support the client throughout the development and implementation phases of a new core application. This application will play a central role in managing their day-to-day business operations. This ambitious and transformative project is set to unfold over several years, offering a long-term commitment to innovation and excellence.

Your role in our team

As a Business Analyst , you will

  • Draft business process models (Bizagi) and their detailed description (in Word), for the main processes of the business
  • Draft use cases together with the key business actors
  • Draft test cases to verify that the developed code corresponds to the required features
  • Follow up testing execution from a business perspective: validate mock-ups with the business, manipulate the deployed features and verify they correspond with the intended use…
  • Draft/Evolve user manuals to describe the core application to the users
  • Coordinate meetings between different stakeholders (developer, business team..)
  • Act as point of contact in the relationship with all other parties involved
  • Document decisions and meeting discussions
  • Organise all the documentation in the repository, in a way which is user friendly and traceable
  • Ensure all the business deliverables are produced and validated in order to give a go/no-go to the subsequent phase
  • Be in close interaction with the product owner whenever a validation is required
  • Follow up on decisions, risks and delays
  • Produce training material

How you strengthen our team

  • Knowledgeable about business process models drawing, business analysis, business requirements, use cases and test cases
  • Good with synthetizing long and complex discussions, into business requirements
  • Experienced with meeting notes taking
  • Very organized with documents and other resources
  • Able to easily identify the blocking factors when the development runs late and input is missing
  • Capable to identify the relevant persons to be contacted in order to address delays
  • Good English and French language skills (Dutch is a plus)
  • Assertive, initiative taking and flexible
  • Bachelor's degree or higher in Computer Science or a related field
  • Experience in retirement and insurance business would be a plus

Why CGI?

CGI is one of the world's largest IT consultancy companies. Our people keep Belgium running. Government institutions, banks, infrastructure organization's, energy and utilities, manufacturing and life sciences companies are CGI's clients . We work on interesting projects that touch the everyday lives of millions of people. We have a regional presence, reinforced with global domain expertise, our ecosystem and colleagues spread across the globe.

We are proud of the impactful projects we make a success together with our colleagues.

At CGI, we value diversity and inclusion as it not only promotes collaboration, but also often leads to better results. We look forward to your contribution to our team!

Working in small self-managing teams consisting of experts in your field.

  • Directing your own career with the space to keep developing yourself.
  • You work with the latest technologies.
  • An excellent salary and attractive fringe benefits
  • An immediate permanent contract
  • And the opportunity to become a CGI shareholder

Join our team of experts and apply now!

Questions about the position? Ask them to Martin Devreese , Director Consulting Services via martin.devreese@cgi.com.

For more information about the application procedure, please contact recruiter Fabienne Philips fabienne.philips@cgi.com

We do not collaborate with external recruitment agencies. Therefore, unsolicited acquisition is not appreciated.

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.

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Confirmed 22 hours ago. Posted 30+ days ago.

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