Turn/River Capital

About Turn/River

Turn/River Capital is a private equity firm that applies a proprietary growth engineering strategy to investing, partnering with software businesses to accelerate growth and build enduring value. The firm’s team of equal parts investors and operators provides hands-on operational support and the flexible capital to systematically scale marketing, sales and customer success at its portfolio companies. Founded in 2012 and based in San Francisco, Turn/River has $5.6bn in committed capital and invests globally with a focus on North America and Europe.

The Role

We are seeking an experienced Director of Workplace Operations to oversee Turn/River’s workplace strategy and administrative operations. Reporting to the COO, this role will be a central operational leader ensuring the firm runs smoothly day-to-day while also driving strategic projects—most immediately, an office buildout at our San Francisco headquarters. The ideal candidate is an experienced, motivational people manager, equally comfortable with high-level decision-making and hands-on execution, and adept at working across a range of personalities and functions.

Key Responsibilities

• Oversee all aspects of Turn/River’s physical work environments, including our San Francisco headquarters, an international office, and flexible/temporary workspaces (e.g., WeWork).
• Manage and develop the Operations PM and lead the planning and execution of the new HQ buildout (within existing building), including vendor selection, space design, construction project management, and move logistics.
• Manage workplace budgets, leases, facilities, supplies, and vendor relationships to ensure operational excellence.
• Lead and develop the EA Manager and Team, ensuring the Executive Assistant team is high-performing, collaborative, and proactive in anticipating leadership needs.
• Serve as an escalation point and problem-solver for the EA function, ensuring smooth operations for senior leaders.
• Partner with the IT Manager to oversee firm-wide technology rollouts, ensuring clear communication, training, and smooth adoption.
• Act as the operational bridge between IT, leadership, and end users for prioritization, resourcing, and implementation planning.
• Lead operational projects that span multiple functions, ensuring alignment, timely delivery, and strong execution.
• Anticipate potential issues and proactively develop solutions to maintain a seamless employee experience.

Qualifications

• 10+ years of professional experience in operations or workplace management; experience in private equity, finance, or high-growth professional services preferred.
• 5+ years demonstrated experience leading and developing diverse teams across multiple operational functions
• Track record of successfully leading firm-wide projects (e.g., office buildouts, technology rollouts).
• Highly organized and decisive, with the ability to balance strategic thinking and hands-on execution.
• Strong interpersonal skills with the ability to work effectively across personalities and levels.
• Demonstrated judgment, discretion, and professionalism in all interactions.
• Proficiency in Google Workspace, Slack, Mac OS; familiarity with project management tools
• Bachelor’s degree required.

Location

• San Francisco, hybrid work model

Compensation

• The annual base salary for this role is $280,000 - $290,000 taking into account numerous variable factors that are considered in making compensation decisions including but not limited to skill sets, experience, training, licensure, certifications, and organizational requirements.
• This role is eligible to participate in the Turn/River carry program and a discretionary bonus program.

Benefits and Perks

The below benefits are offered to full-time employees based out of our San Francisco office:

• An opportunity to make an impact across multiple high-growth tech firms
• Competitive salary and discretionary bonus
• Medical, dental, and vision insurance
• Flexible vacation policy
• 401K
• Paid parental leave
• Commuter benefits
• Donation matching
• Work from home Monday & Friday
• Energetic work environment with snacks and weekly team lunches, centrally located near multiple public transit lines
• A company that enjoys having fun: holiday parties, annual company offsite, annual summer "work from anywhere" month

Turn/River provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, natural hair styles, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under any applicable state, or federal leave act), domestic violence victim status, political affiliation, and any other characteristic or status protected by state or federal law.