Manager, Supply Chain Management - Retail Bank

Capital One

Responsibilities
Experience
Workhours
West Creek 1 (12071), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Supply Chain Management – Retail Bank

Capital One is seeking a Manager, Supply Chain Management – Retail Bank

Enterprise Supplier Management (ESM) provides a sustainable, competitive advantage to Capital One by:

  • Effectively and efficiently matching internal needs with external capabilities    
  • Capitalizing on our consolidated purchasing power
  • Maximizing shareholder value/return
  • Appropriately managing supply chain risk
  • Our job is to bring procurement resources, tools, methodologies and judgment to business units to "get the right deal with the right supplier".  This involves managing major third party relationships for the Retail Bank in an effort to ensure that Capital One captures appropriate value for the company and meets acceptable corporate risk-profiles.  In addition, we manage the on-going supplier reporting, supplier performance management, customer demand management and category strategy development.

Roles and Responsibilities:

  • Located in Richmond, VA or McLean, VA the Manager, Supply Chain Management, will be expected to manage a group of third parties in the Retail Bank.  This role is responsible for ensuring that ESM policies are adhered to and for ensuring that appropriate documentation exists for the third parties under management.  The Supplier Manager is expected to execute category and demand management strategies for various suppliers supporting this business.  Although not required, the successful candidate ideally has prior experience in financial services. Direct experience in managing operations, projects, contracts, risk, compliance, and/or sourcing events is strongly preferred.
  • At Capital One, Supplier Managers are expected to work in a collaborative environment with internal customers as well with other stakeholders within company.  Supplier Managers at this level will have senior customers throughout the organization, so excellent influencing, communication and presentation skills are a must.  Specific duties of the role will include:
    • Building strong internal and external relationships including learning about the business and services under management and understanding how suppliers fit into the end-to-end business processes
    • Monitoring performance of suppliers on a regular basis, developing action plans where necessary for areas needing improvement and follow through to ensure supplier specific results occur
    • Assisting internal customers with identification and analysis of prospective suppliers
    • Delivering cost savings while maintaining quality, often times leading RFXs (RFQs, RFIs and RFPs)
    • Adapting to changing customer requirements and needs of internal risk management programs
    • Driving supplier contractual negotiations including terms and conditions, SLAs, and pricing for the benefit of Capital One and internal customers
    • Resolving and escalating critical issues timely and in a clear and concise manner
    • Operating independently and prioritizing workload
    • Managing and leading multiple complex efforts/projects concurrently in an autonomous environment
    • Managing the day-to-day supplier issues/opportunities (e.g. invoice issues, operational issues)
    • Using procurement systems (such as Coupa) for Purchase Order approval and payment processes, invoice reviews, research and reconciliation, researching contracting documents, etc.
    • Working with internal audit and other compliance and risk management groups and meeting TPM audit requirements
    • Ensuring supplier adherence to SLAs and other contractual commitments
    • Developing and delivering presentations to senior management in ESM and internal customers in the Retail Bank
    • Generating and analyzing datasets from procurement systems for spend, vendor and contract data
    • Supporting team reporting functions as required
    • Additional duties as assigned

Basic Qualifications:

  • Bachelor’s degree or military experience
  • At least 5 years of experience in Supply Chain Management

Preferred Qualifications:

  • Master’s degree in Business Administration
  • 7 years of experience in Supply Chain Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

West Creek 1 (12071), United States of America, Richmond, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Supply Chain Management – Retail Bank

Capital One is seeking a Manager, Supply Chain Management – Retail Bank

Enterprise Supplier Management (ESM) provides a sustainable, competitive advantage to Capital One by:

  • Effectively and efficiently matching internal needs with external capabilities    
  • Capitalizing on our consolidated purchasing power
  • Maximizing shareholder value/return
  • Appropriately managing supply chain risk
  • Our job is to bring procurement resources, tools, methodologies and judgment to business units to "get the right deal with the right supplier".  This involves managing major third party relationships for the Retail Bank in an effort to ensure that Capital One captures appropriate value for the company and meets acceptable corporate risk-profiles.  In addition, we manage the on-going supplier reporting, supplier performance management, customer demand management and category strategy development.

Roles and Responsibilities:

  • Located in Richmond, VA or McLean, VA the Manager, Supply Chain Management, will be expected to manage a group of third parties in the Retail Bank.  This role is responsible for ensuring that ESM policies are adhered to and for ensuring that appropriate documentation exists for the third parties under management.  The Supplier Manager is expected to execute category and demand management strategies for various suppliers supporting this business.  Although not required, the successful candidate ideally has prior experience in financial services. Direct experience in managing operations, projects, contracts, risk, compliance, and/or sourcing events is strongly preferred.
  • At Capital One, Supplier Managers are expected to work in a collaborative environment with internal customers as well with other stakeholders within company.  Supplier Managers at this level will have senior customers throughout the organization, so excellent influencing, communication and presentation skills are a must.  Specific duties of the role will include:
    • Building strong internal and external relationships including learning about the business and services under management and understanding how suppliers fit into the end-to-end business processes
    • Monitoring performance of suppliers on a regular basis, developing action plans where necessary for areas needing improvement and follow through to ensure supplier specific results occur
    • Assisting internal customers with identification and analysis of prospective suppliers
    • Delivering cost savings while maintaining quality, often times leading RFXs (RFQs, RFIs and RFPs)
    • Adapting to changing customer requirements and needs of internal risk management programs
    • Driving supplier contractual negotiations including terms and conditions, SLAs, and pricing for the benefit of Capital One and internal customers
    • Resolving and escalating critical issues timely and in a clear and concise manner
    • Operating independently and prioritizing workload
    • Managing and leading multiple complex efforts/projects concurrently in an autonomous environment
    • Managing the day-to-day supplier issues/opportunities (e.g. invoice issues, operational issues)
    • Using procurement systems (such as Coupa) for Purchase Order approval and payment processes, invoice reviews, research and reconciliation, researching contracting documents, etc.
    • Working with internal audit and other compliance and risk management groups and meeting TPM audit requirements
    • Ensuring supplier adherence to SLAs and other contractual commitments
    • Developing and delivering presentations to senior management in ESM and internal customers in the Retail Bank
    • Generating and analyzing datasets from procurement systems for spend, vendor and contract data
    • Supporting team reporting functions as required
    • Additional duties as assigned

Basic Qualifications:

  • Bachelor’s degree or military experience
  • At least 5 years of experience in Supply Chain Management

Preferred Qualifications:

  • Master’s degree in Business Administration
  • 7 years of experience in Supply Chain Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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Confirmed 3 hours ago. Posted 30+ days ago.

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