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Account Manager With English Language

Concentrix

Job Title:

Account Manager with English language

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Duties and Responsibilities

  • Ensure client’s customers are consistently satisfied with the client’s products and 

services, and resolve escalated issues

  • Achieve revenue-based quotas based on successful management of client accounts and 

supporting processes to meet operational needs and growth objectives

  • Evaluate the client's customer needs and propose potential solutions
  • Serve as a single point of contact for the client customer and may coordinate the work of 

client service teams

  • Utilize data to successfully remediate customer concerns/roadblocks prohibiting satisfaction
  • Manage external competitive pressures and effectively handle objections
  • Work with multiple stakeholders, building effective relationships with decision-makers at 

all levels

  • Responsible for managing sales territory and achieving monthly quotas
  • Negotiate skillfully in tough situations
  • Identify risk and barriers to success; develop contingency plans when necessary
  • Identify opportunities for additional product or service sales
  • Use data to help influence buying/renewal process 

Qualifications

  • Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships 
  • Proven track record of success in sales or account management
  • Passion for exceptional customer experience and sales
  • Aptitude to learn and optimize new technology and data 
  • Problem-solving skills
  • Excellent knowledge of Microsoft Office programs 
  • Excellent verbal and written communication skills
  • Ability to prioritize and multi-task in a time-sensitive environment
  • Ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences
  • Professional and polished demeanor

Qualifications

  • Bachelor’s degree preferred 
  • 6+ years working in a sales or account management preferred
  • Experience in high volume calling preferred
  • Experience working with Salesforce.com or similar CRM preferred

What we offer: 

  • Friendly multicultural and multilingual environment; 
  • Mentoring, training, and career development programs; 
  • Happiness programs and internal social events; 
  • Additional health care package; 
  • Benefits and discounts - food vouchers, Multisport card, etc.; 
  • Birthday Time Off; 
  • Volunteer Time Off. 

Please send us your CV in English.  

Only short-listed applicants will be contacted. 

All applications will be treated as strictly confidential. 

Location:

BGR Sofia - Capital Fort Building, Tsarigradsko Shausse 90

Language Requirements:

English (Required)

Time Type:

Full time

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Confirmed 15 hours ago. Posted 30+ days ago.

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