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What you will do

Renewals Management:

  • Drive the renewal of Oracle's contracts to existing customers.
  • Proactively work with customers to renew and close contracts in South Africa and Botswana. This will require travel to Botswana at least once per quarter.
  • Develop and implement account plans to increase the support business.
  • Institute governance and communications between the customer and Oracle lines of business.

Customer Engagement:

  • Engage with senior management regularly, educating them on business practices and contractual implications.
  • Ensure customer awareness and understanding of applicable elements of the Oracle portfolio.
  • Handle exceptions for customers with renewal issues; identify and transfer potential opportunities to sales representatives.
  • Monitor renewals progress, manage risks, and drive past due renewals to closure.
  • Lead executive communication during crises or reputation-threatening events affecting the support business.

Leadership and Oversight:

  • Lead all aspects of and guide the activities of other Oracle employees on our largest accounts.
  • Conduct frequent face-to-face meetings or Zoom calls with customers.

Desired Experience

Sales and Account Management:

  • Consistent track record meeting sales objectives, including quota and efficiency attainment.
  • Strong background in account management sales and revenue growth.
  • Experience achieving objectives through influence rather than direct control.
  • Boardroom-level sales/customer interaction experience – successfully selling at top management levels.

Oracle Product Knowledge:

  • Proven knowledge of Oracle's various products and maintenance contracts.
  • Ability to educate customers on business practices and contractual implications.

Communication and Presentation Skills:

  • Strong customer-facing communication and presentation skills.
  • Experience in negotiation.

Work Experience & Training:

  • Recommended 7 to 10 years of professional experience.
  • Non-routine and complex work involving advanced technical/business skills.
  • Understanding of various technical architectures and operating systems.
  • Industry experience is desired.

Team Collaboration:

  • Ability to work as a leading contributor individually and as a team member.
  • Provide direction and mentoring to others.
  • Work with colleagues both in South Africa and Sub-Saharan Africa team.
  • This may require travel to Kenya once a year for an Africa team meeting. 

Sales/Business Development:

  • Sales/Business Development experience is desirable.

What we will offer you

  • A competitive salary with exciting benefits
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities
  • Core benefits such as life insurance, and access to retirement planning
  • An inclusive culture that celebrates what makes you unique

In line with our obligations under the Employment Equity Act 1998, preference will be given to candidates from designated groups.

At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

https://www.oracle.com/corporate/careers/diversity-inclusion/

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  • Which includes being a United States Affirmative Action Employer
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Confirmed 8 hours ago. Posted 21 days ago.

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