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This Position reports to:

FSE & Engineering Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

Work Model: Hybrid #LI-Hybrid, Onsite #LI-Onsite

This role is contributing to the Electrification Service Business and based in Johor Bahru, Malaysia.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

• Degree/Diploma in Electrical Engineering.
• Over 5 years of hands-on experience as a Service Engineer specializing in LV and MV switchgear systems, including protection relays and associated components, with deep expertise in switchgear technologies.
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of switchgear and experience in O& G/Data Center sector.
• Ability to travel to domestic, onshore, offshore and international sites.
• Motivated & self driven individual with a collaborative, solutions-oriented approach and strong communication skills.

Benefits

We also offer our employees the following benefits:

• Life Insurance
• Medical Insurance
• Accident Insurance
• Parental leave
• hybrid/flexible work practices

Local Specific Benefits (Open Field below – Optional)

Locally, you can count on {Add local perks and benefits in text format}

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

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