Position: Parent and Youth Ambassador

Location:

Akron, OH

Remote Status: On-Site Job Id: 247 # of Openings: 1

The Early Childhood Resource Center is recruiting for a full-time Parent and Youth Ambassador for the Akron location.

The Parent & Youth Ambassador position works with a team to provide community support and performs facilitation duties for families within a six-county region. The Parent & Youth Ambassador provides programming for parents, links parents to community resources, and collaborates with community partners on initiatives.

  • Reports to: Parent Engagement Supervisor
  • Working conditions: Office atmosphere with flexible schedule, some bending and lifting, travel throughout the region, community/field work, some evening hours, facilitation of large groups in various settings (e.g., churches, child care centers, community centers)
  • Location: Akron, Ohio

Job Duties

  • Maintain fidelity to the models trained to deliver.
  • Act as a liaison between the Department of Children & Youth programs and the family.
  • Participate in meetings to advocate for the needs of families.
  • Interact one on one with families at community events
  • Link families to appropriate services, resources, and programs as recommended.
  • Maintain clear, well-organized, and updated documentation.
  • Participate in all aspects of program evaluation, reporting, and research.
  • Ensure strict confidentiality regarding all matters involving families.
  • Communicate emergencies and critical changes to the supervisor in a timely manner.
  • Attend meetings, training sessions, and events in a timely manner.
  • Promote Parent & youth Ambassador program to community stakeholders, residents, and organizations.
  • Ensure proper evaluation of programming by collecting demographic information, administering pre- and post-course surveys, measuring functional metrics, and completing other reporting requirements.
  • Manage community sessions with goals, periodically assess community needs and communicate/advocate when necessary.
  • Conduct small group presentations, schedule and facilitate support groups, and conduct problem-solving sessions.
  • Provide linkage and referrals to community agencies that help parents address barriers to positive parenting practices.
  • Participate in community initiatives that promote positive parenting, healthy child development, and school readiness.
  • Develop and provide family programming.
  • Become certified to provide Parent Cafés.
  • Be knowledgeable about family centered resources available in the communities.
  • Provide services to and manage a caseload of parents based on their needs and service deliverables.

Qualifications

Required

  • Lived experience with navigating benefits through the Department of Children & Youth formerly Ohio Department of Job & Family Services or other community assistance organizations.
  • Demonstrated ability to work independently.
  • Knowledge of available community resources.
  • Ability to maintain strict confidentiality.
  • Strong verbal and written communication, organizational and interpersonal skills.
  • Cultural sensitivity and responsiveness to the communities being served.
  • Proficiency with Microsoft Office products and databases.
  • Valid driver’s license.
  • Ability to pass a background check
  • Non-smoking

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Confirmed 9 hours ago. Posted 30+ days ago.

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