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Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the team

In the dynamic landscape of Southeast Asian markets, where diversity and user preferences vary widely, the success of our company's app providing a myriad of digital services hinges significantly on the effectiveness of our search and personalization capabilities. The fusion of robust search functionality and personalized user experiences forms the cornerstone of our platform's success, fostering user engagement, loyalty, and a competitive edge.

The primary focus of the Search Personalization and Ads team lies in optimizing two critical aspects of our platform: search functionality and personalization. We understand that users expect a mature platform like Grab that not only meets their immediate needs but also anticipates and adapts to their preferences over time.

Get to know the role

As a lead product designer, you will lead multiple problem spaces as a design PIC. Your involvement will span the entire product development process, encompassing product strategy, solution delivery, and taking ownership of design processes and results. You will play a pivotal role in elevating the user experience to new heights and introducing innovative solutions. If you prioritize user-centric design, excel at problem-solving, and are proficient in guiding creative processes, then this position is tailored for you. 

The day-to-day activities

  • Distill broad, conceptual ideas into practical and engaging interfaces.
  • Actively involved in defining product strategy.
  • Identify high-impact opportunities, and design features in pursuit of goals, and explain the rationale for your decisions.
  • Advocate for our diverse user base with hard data and in-depth research to help meet their unique needs.
  • Plan, prioritize coordinate, and conduct behavioral analysis, user requirements analysis, task analysis, conceptual modeling, and usability testing.
  • Create flows, sketches, prototypes, wireframes, and high-fidelity mockups to communicate concepts, solicit feedback, and drive an aligned approach among your team and stakeholders.
  • Ensure consistency across all of our products & integrations by adhering to our design system standards and making updates when necessary. Work with engineering, product management, data, marketing, etc. to eliminate inconsistencies.

Qualifications

The must-haves

  • A portfolio demonstrating relevant design capabilities is required.
  • Experience with designing for web and app interfaces
  • Think in terms of design systems and making rational design decisions.
  • Understand the technical limitations and liberties behind your decisions and have enough chops to communicate your ideas to our engineers.
  • Demonstrated ability to communicate your design and the decisions that led to it through strong verbal, written, and visual presentation skills.
  • Visual design skills, especially in the construction of visual hierarchies, and attention to detail in typography, spacing, and color.
  • 5+ years of experience as a product designer, UX designer, and interaction designer.
  • Proficiency in a variety of design tools such as Figma, Protopie, or tools with similar purposes.

The nice-to-haves

  • Experience in establishing and maintaining design systems
  • Experience in designing mobile apps on multiple platforms
  • Experience in designing and conducting user and market research studies

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

  • Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
  • Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
  • Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
  • Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
  • Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
  • Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.

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Confirmed 13 hours ago. Posted a day ago.

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